Globalism vs. Nationalism vs. E-business The World Debates

This article examines a wide range of regulatory challenges to the new cyber order, offering the following mini-articles:

Despite Unification, Local Laws Might Take the “E” out of “EU”

In China, Malaysia and Singapore, Freedom and Control Dance a Digital Minuet


A Presidential Campaign Tests the E-business Influence of Silicon Valley and Big Labor

Corporate Culture in Internet Time

The foundation of the company is no longer the company: It’s the team.

Editor’s Note: I found the discussion of two cultures in startups – hype and craft – to be especially interesting, and accurate from my personal experiences.

The Trillion-Dollar Race to “E”

The valuation of New Economy players represents a bet by the world’s financial markets that a few companies will leverage the Internet to fundamentally change the competitive game in their industries. It is a gamble that powerful, low-cost business models will emerge; that new businesses will rise from disintermediated value chains, and that some companies will exert such influence that they will generate extraordinary long-term … [ Read more ]

REI Climbs Online: A Clicks-and-Mortar Chronicle

How a half-billion-dollar Seattle outdoor-equipment retailer became a virtual merchandiser.

Making ERP Succeed: Turning Fear into Promise

No one ever said enterprise resource planning was easy. Here’s how to make it work – on time and under budget.

Strategy + Business

Booz·Allen & Hamilton site bills itself as the address where the best ideas in business are debated; incl. quotes, book reviews, articles, forums, etc.

Leadership as an Institutional Trait

Discusses results of study conducted by the World Economic Forum and Booz-Allen & Hamilton analyzing leadership as an institutional capacity, not solely a personality trait of individuals. Primary conclusion: CEOs of enduring companies use effective communications and enabling management systems to create organizational alignment around business objectives, while encouraging adaptability in the face of discontinuous threats or opportunities. Alignment and adaptability create the environmental conditions … [ Read more ]

How to Change the World

Authors talk about need for today’s CEOs to be extraordinary leaders who can change the world. The companies that successfully changed the world according to authors’ study of 55 industries, excelled in strategic learning. Companies can learn faster by employing three strategic learning disciplines: knowing where you are, sensing opportunities, and analyzing bets.

21st-Century Leadership: Redefining Management Education

Companies need new techniques to train their professionals for the challenges of the 21st century. It takes more than schoolwork.

The Right Way to Achieve Profitable Growth in the Chinese Consumer Market

The Chinese consumer market has awesome demographics. It is huge, young and growing. But competition in the consumer market is growing, too. To win in China, companies must create strategies that overcome pitfalls while taking advantage of local strengths.

Competing in China: An Integrated Approach

This is the second of two articles dealing with the challenges that multinational companies face in China and describing what they should do to achieve profitable growth there.

The first article highlighted the common pitfalls encountered in China and discussed the expected changes in the Chinese market and competitive environment. This second article describes what this integrated approach should entail. Companies should begin by generating deep … [ Read more ]

Creating Customer Value Through Industrialized Intimacy

Too many service enterprises are mired in one of two extreme paradigms of service: the skilled servitude model or the service factory model. Your customers demand the best of both approaches — high-quality, intimate service at low service-factory costs. Can you possibly satisfy them?

Increasingly, the answer today is yes. Service companies that are able to integrate information technology effectively into their delivery processes are … [ Read more ]

MACH 3: Anatomy of Gillette

Can a consumer product be launched globally in a short time? It can if sufficient resources and time are allocated to planning the effort.

Post-Merger Integration: How Novartis Became No. 1

Once the deal is done, the hard work begins of integrating people, processes and systems, on a global basis.

The Rocky Road from Startup to Big-Time Player: Biogen’s Triumph Against the Odds

How does a fledgling company become an industry powerhouse? By managing itself professionally and betting on the right products. The case of Biogen shows how it can be done.

How the National Basketball Association put the bounce in basketball

Once a purely American sport, basketball has been transformed by the N.B.A. into a global phenomenon. What marketing lessons does the N.B.A. teach? If you promote it, the fans will come.

Conceptual Re-engineering at Nissan

Robert J. Thomas, president and chief executive at Nissan, took time out to asses what he knew about the car business and where it is going. The result has been a radical rethinking of the business. Nissan is now in the midst of a major sea of change, entailing an internal shift from a business with a manufacturing mind-set to a marketing-oriented company that puts … [ Read more ]

How to Manage Creative People: The Case of Industrial Light and Magic

George Lucas’ Industrial Light and Magic is the nations premier special effects shop with credits that include “Star Wars.” Part of its phenomenal growth and success stems from the innovative management of its employees — most of whom don’t even know they’re being managed.

Growth by Aquisition: The Case of Cisco Systems

Cisco Systems plans to dominate its market and is well on the way, having acquired 14 companies since 1993. While many acquisitions bring with them attendant stress, Cisco has more than doubled its sales and net income in 1996. The secret: not just buying, but finding organizational synergies prior to the purchase.