21st-Century Leadership: Redefining Management Education
Companies need new techniques to train their professionals for the challenges of the 21st century. It takes more than schoolwork.
Content: Article | Authors: Mark David Nevins, Stephen A. Stumpf | Source: strategy+business | Subjects: Education, Leadership
The Right Way to Achieve Profitable Growth in the Chinese Consumer Market
The Chinese consumer market has awesome demographics. It is huge, young and growing. But competition in the consumer market is growing, too. To win in China, companies must create strategies that overcome pitfalls while taking advantage of local strengths.
Content: Article | Author: Edward Tse | Source: strategy+business | Subject: International – China
Competing in China: An Integrated Approach
This is the second of two articles dealing with the challenges that multinational companies face in China and describing what they should do to achieve profitable growth there.
The first article highlighted the common pitfalls encountered in China and discussed the expected changes in the Chinese market and competitive environment. This second article describes what this integrated approach should entail. Companies should begin by generating deep … [ Read more ]
Content: Article | Author: Edward Tse | Source: strategy+business | Subject: International – China
Creating Customer Value Through Industrialized Intimacy
Too many service enterprises are mired in one of two extreme paradigms of service: the skilled servitude model or the service factory model. Your customers demand the best of both approaches — high-quality, intimate service at low service-factory costs. Can you possibly satisfy them?
Increasingly, the answer today is yes. Service companies that are able to integrate information technology effectively into their delivery processes are … [ Read more ]
Content: Article | Authors: Garrett van Rysin, Peter Kolesar, Wayne Cutler | Source: strategy+business | Subjects: Customer Related, Strategy
The CEO’s Information Technology Challenge: Creating True Value
An excellent article expounding on how CEOs can, should and do treat IT
Content: Article | Authors: Charles V. Callahan, Joseph Nemec Jr. | Source: strategy+business | Subjects: IT / Technology / E-Business, Management
MACH 3: Anatomy of Gillette
Can a consumer product be launched globally in a short time? It can if sufficient resources and time are allocated to planning the effort.
Content: Case Study | Author: Glenn Rifkin | Source: strategy+business | Subjects: Industry Specific, Marketing / Sales | Industry: Consumer Products | Company: Gillette
Post-Merger Integration: How Novartis Became No. 1
Once the deal is done, the hard work begins of integrating people, processes and systems, on a global basis.
Content: Case Study | Author: Lawrence M. Fisher | Source: strategy+business | Subject: Industry Specific | Industry: Pharmaceutical
The Rocky Road from Startup to Big-Time Player: Biogen’s Triumph Against the Odds
How does a fledgling company become an industry powerhouse? By managing itself professionally and betting on the right products. The case of Biogen shows how it can be done.
Content: Case Study | Author: Lawrence M. Fisher | Source: strategy+business | Subjects: Entrepreneurship, Organizational Behavior | Industry: Pharmaceutical | Company: Biogen
How the National Basketball Association put the bounce in basketball
Once a purely American sport, basketball has been transformed by the N.B.A. into a global phenomenon. What marketing lessons does the N.B.A. teach? If you promote it, the fans will come.
Content: Case Study | Author: Glenn Rifkin | Source: strategy+business | Subjects: Industry Specific, Marketing / Sales | Company: National Basketball Association (NBA)
Growth by Aquisition: The Case of Cisco Systems
Cisco Systems plans to dominate its market and is well on the way, having acquired 14 companies since 1993. While many acquisitions bring with them attendant stress, Cisco has more than doubled its sales and net income in 1996. The secret: not just buying, but finding organizational synergies prior to the purchase.
Content: Case Study | Authors: Glenn Rifkin, John Chambers | Source: strategy+business | Company: Cisco Systems
Conceptual Re-engineering at Nissan
Robert J. Thomas, president and chief executive at Nissan, took time out to asses what he knew about the car business and where it is going. The result has been a radical rethinking of the business. Nissan is now in the midst of a major sea of change, entailing an internal shift from a business with a manufacturing mind-set to a marketing-oriented company that puts … [ Read more ]
Content: Case Study | Author: Robert J. Thomas | Source: strategy+business | Subjects: Change Management, Industry Specific | Industry: Automotive | Company: Nissan
How to Manage Creative People: The Case of Industrial Light and Magic
George Lucas’ Industrial Light and Magic is the nations premier special effects shop with credits that include “Star Wars.” Part of its phenomenal growth and success stems from the innovative management of its employees — most of whom don’t even know they’re being managed.
Content: Case Study | Author: Lawrence M. Fisher | Source: strategy+business | Subjects: Management, Organizational Behavior | Company: Industrial Light and Magic
Competing in Constellations: The Case of Fuji Xerox
The relationship between Xerox and Fuji Xerox, its joint venture in Japan, is the centerpiece of this commentary on how alliances among companies are forging new units of economic power known as “constellations.” Internal rivalry can put constellations at a disadvantage against single-company rivals, and the ability to manage the balance of competition and cooperation is critical to success.
Content: Case Study | Author: Benjamin Gomes-Casseres | Source: strategy+business | Subject: Strategy | Company: Fuji Xerox
Process Re-engineering at GTE: Milestones on a Journey Not Yet Completed
In this inside look at a process re-engineering program, Charles R. Lee, the chairman and C.E.O. of the GTE Corporation, describes the radical changes being made at the company’s Telephone Operations unit in anticipation of open competition in the telecommunications industry. In an accompanying piece, re-engineering guru Michael Hammer provides his expert view on GTE’s progress.
Content: Case Study | Authors: Charles R. Lee, Michael Hammer | Source: strategy+business | Subjects: Change Management, Operations | Industry: Telecommunications | Company: GTE
Using Networking for Competitive Advantage: The Lippo Group of Indonesia and Hong Kong
Mochtar Riady, the son of immigrant shopkeepers, got his start in banking in 1960. Now he heads a global financial powerhouse with $11 billion in assets. The secret? Putting everything into allegiances and alliances to gain a foothold on the world stage.
Content: Case Study | Author: Rosabeth Moss Kanter | Source: strategy+business | Subjects: International – Asia, Strategy | Industry: Finance / Banking | Company: Lippo Group of Indonesia and Hong Kong
Partnering for Results: A Case Study of Re-engineering, the Corning Way
How do you institute real change while preserving a company’s culture? Corning Incorporated did it by starting at the top and by creating a partnership to transform itself through a comprehensive reassessment of its existing costs and hopes for growth.
Content: Case Study | Authors: Gary L. Neilson, Roger G. Ackerman | Source: strategy+business | Subjects: Change Management, Operations | Company: Corning Inc.
How Novell Manages its Reseller Channel
How does a company turn its reseller channel into a source of competitive advantage? It requires balancing the objectives of its resellers with its own.
Content: Case Study | Author: Lawrence M. Fisher | Source: strategy+business | Subjects: Industry Specific, Marketing / Sales | Industry: Software | Company: Novell
