The Changing Face of China: China as an Offshore Destination For IT and Business Process Outsourcing

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Long the world’s factory, China is now becoming an attractive offshore location for IT offshoring (ITO) and business process offshoring (BPO). These markets are expected to grow as the Chinese government continues to entice foreign multinationals. Similarly, Chinese-based ITO and BPO providers are working to improve their capabilities to capture business from multinationals in the United States and Europe.

This paper highlights findings in
A.T. Kearney’s most recent study of the ITO and BPO markets served by China. It discusses China’s strengths and weaknesses, dispels some misperceptions, and offers A.T. Kearney’s perspective on how China is doing in its efforts to become a preferred offshore destination.

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