The Value-based, Differentiated Customer Service Model [Archive.org URL] Mar 5, 2013 / 70 views / / Favorite 0This content is restricted to site members. Please log in or registerPost navigation← Previous postDavid Conklin and Larry TappNext post →Why Good Ideas Die … and a Simple Approach to Saving ThemMore Related PostsHow Do We Excuse Our Bad Behaviour?How to Use the Value Proposition Canvas to Attract More CustomersMichael HarrisJoanna WiebeJoanna Wiebe