View Customers Strategically (a 2×2 matrix) [Archive.org URL] Jan 27, 2003 / 6,252 views / / Favorite 0This content is restricted to site members. Please log in or registerPost navigation← Previous postKaren Stephenson’s Quantum Theory of TrustNext post →How to Make Collaboration Work: Powerful Ways to Build Consensus, Solve Problems, and Make DecisionsMore Related PostsCommunicate To Captivate: Elevating Strategy Execution SuccessHow Do We Excuse Our Bad Behaviour?How to Use the Value Proposition Canvas to Attract More CustomersEddie Yoon, Christopher Lochhead, Katrina KirschThe Secret to High-Performing Strategy Teams