Optimizing service after the sale in the world of physical goods can have a significant impact on reducing field service costs.
Content: Article
Authors: Ben Henkes, Colin Glasgow, Jim Pearce, Sumeet Ladsaongikar
Source: A.T. Kearney
Subjects: Customer Related, Operations
Authors: Ben Henkes, Colin Glasgow, Jim Pearce, Sumeet Ladsaongikar
Source: A.T. Kearney
Subjects: Customer Related, Operations