Adding Too Much Value

A classic problem of smart, successful people is Adding Too Much Value. This bad habit can be defined as the overwhelming desire to add our two cents to every discussion. Adding Too Much Value is common among leaders who are used to running the show. It is extremely difficult for successful people to listen to other people tell them something that they already know without … [ Read more ]

Marshall Goldsmith

Superstition is merely the confusion of correlation and causality. Any human (in fact, any animal) tends to repeat behavior that is followed by positive reinforcement. The more we achieve, the more reinforcement we get. One of the greatest mistakes of successful leaders is the assumption, “I behave this way, and I achieve results. Therefore, I must achieve results because I behave this way. […] One … [ Read more ]

Beware Sophomoric Self-Obsession

Art Kleiner introduces a leadership lesson from Managers as Mentors: Building Partnerships for Learning, 3rd Edition, by Chip R. Bell and Marshall Goldsmith.

Marshall Goldsmith

Today I work mostly with executives in large organizations. I help them develop a profile of desired leadership behavior. Then I provide them with confidential feedback, which allows them to compare their behavior (as perceived by others) with their profile of desired behavior. I try to help them deal with this feedback in a positive way, to learn from it, and (eventually) to become a … [ Read more ]

Marshall Goldsmith

There is almost always a discrepancy between the self we think we are and the self the rest of the world sees in us…often the rest of the world has a more accurate perspective than we do. If we can stop, listen, and think about what others see in us, we have a great opportunity.

Marshall Goldsmith

Most of us separate character and reputation. We define our character as “who we really are” and our reputation as “who other people think we really are.” In situations where their assessment differs from our own, we generally characterize the assessment of others as “wrong.” It takes courage to realize that, in some cases, other people’s view of us may be just as accurate—or even … [ Read more ]

Who Do They Think You Are?

Where reputation comes from—and how to change yours.

Happiness: It’s About the Mojo

The four components of that certain something that tells the world: “I’m a winner”

Helping Successful People get Even Better

In my role as an executive coach, I am asked to work with extremely successful people who want to get even better. They are usually key executives in major corporations. They are almost always very intelligent, dedicated and persistent. They are committed to the success of their companies. They have high personal integrity. Many are financially independent. They are … [ Read more ]

Marshall Goldsmith

One of the great false assumptions in leadership development is, “if they understand, they will do”. If this were true, everyone who understood the importance of going on a healthy diet and exercising would be in shape.

Charles Handy, Marshall Goldsmith

As Charles Handy has pointed out, the “paradox of success” occurs because we need to change before we have to change. However, “when things are going well we feel no reason to change.”

Marshall Goldsmith

“Superstitious behavior” is merely the confusion of correlation and causality. Many leaders get positive reinforcement for the results that occur. They then assume that their behavior is what helped lead to these results. Just as successful athletes believe in “lucky” numbers or perform “rituals” before a contest, successful business leaders tend to repeat behaviors that are followed by rewards. They may … [ Read more ]

Marshall Goldsmith

Successful people will almost always respond constructively to advice and input when they are involved in selecting the behaviors and selecting the advisors. By making the process confidential (not identifying raters), people will tend to focus on what they need to improve, not who did the rating. It is hard to deny the validity of items that we say are important as evaluated … [ Read more ]

Marshall Goldsmith

When successful people write down goals, announce these goals to respected colleagues and involve the colleagues in helping them improve (in a supportive way), positive measurable change is much more likely to occur.

Marshall Goldsmith

Successful people are much more likely to change by envisioning a positive future than by reliving a humiliating past. Proving that a successful person was “wrong” is often a counter-productive waste of time. Successful people respond well to getting ideas and suggestions for the future that are aimed at helping them achieve their goals.

Try Feedforward instead of Feedback

Giving and receiving feedback has long been considered to be an essential skill for leaders. As they strive to achieve the goals of the organization, employees need to know how they are doing. They need to know if their performance is what their leaders expect from them and, if not, they need suggestions on how to improve it. Traditionally, this information has … [ Read more ]

What Got You Here Won’t Get You There: How Successful People Become Even More Successful

Goldsmith, an executive coach to the corporate elite, pinpoints 20 bad habits that stifle already successful careers as well as personal goals like succeeding in marriage or as a parent. Most are common behavioral problems, such as speaking when angry, which even the author is prone to do when dealing with a teenage daughter’s belly ring. Though Goldsmith deals with touchy-feely material more typical of … [ Read more ]

Building Partnerships Inside and Outside the Organization

Much has been written on how leaders can build partnerships. This article draws upon research sponsored by Accenture and focuses on why the leader of the future will need to be a builder of partnerships. Six different types of partnerships are explored: three inside the organization (direct reports, co-workers and managers) and three outside the organization (customers, suppliers and competitors).

The Change Champion’s Fieldguide: Strategies and Tools for Leading Change in Your Organization

This fieldguide is for all change champions who are learning about, seeking to, or who are in the midst of leading social or organizational change…The purpose of this fieldguide is to provide you with all of the necessary elements to implement a best practice change or leadership development initiative within your organization or social system. Contributors in this book are widely recognized as among the … [ Read more ]

Best Practices in Leadership Development and Organization Change: How the Best Companies Ensure Meaningful Change and Sustain

In this important book, successful organizations-including well-known companies such as Agilent Technologies, Corning, GE Capital, Hewlett Packard, Honeywell Aerospace, Lockheed Martin, MIT, Motorola, and Praxair-share their most effective approaches, tools, and specific methods for leadership development and organizational change. These exemplary organizations serve as models for leadership development and organizational change because they

* Commit to organizational objectives and culture
* … [ Read more ]