Irene Rosenfeld

In business, we tend to spend a lot more time thinking about the problems than the triumphs. People need to know that what they’re doing is making a difference, and that their leaders notice and appreciate their efforts.

A New Lens on Business Advantage: Human Capital Strategy and the Drive for High Performance

The most enduring source of competitive advantage for a company could well be its people. Yet few organizations develop business strategies that align fully with their human capital strategies. Citing in-depth research and its own HR improvement journey, Accenture talks about how companies can create better strategies by leveraging the multiple dimensions of human capital management.

The Four Worst Hiring Mistakes

In this job market, you might expect that hiring new employees would be easy. But many entrepreneurs still struggle to find good people. To be sure, not every candidate is a rock star. But if you keep turning up dud after dud, the problem may not be the applicant pool. In a quest to find the best workers, entrepreneurs sometimes wind up adopting hiring practices … [ Read more ]

Vikram Bhalla, Jean-Michel Caye, Andrew Dyer, Lisa Dymond, Yves Morieux, Paul Orlander

High-performance organizations invest in employee development through training and by rotating people through roles and responsibilities. These experiences are a powerful motivational and retention tool that can trump compensation and other financial incentives. They also encourage collaboration and reduce the likelihood of parochial leadership behavior. By the time employees reach the top ranks, they have a broad view of the organization.

Job Interviewers, Avoid These 6 Gaffes

Even experienced interviewers often make mistakes. Here are six of the most common mistakes interviewers make, and what to do instead.

One Way to Lose Employees: Train Them

Workers with new skills will leave if they don’t see a career path ahead.

Bill Draper

Another thing I do… is call references and then ask the references, “Who else should I talk to?” Often the reference has been set up in advance and is a good friend of the entrepreneur. And sometimes he will know something negative about the entrepreneur that he doesn’t want to personally disclose. So when I ask that reference for another reference, he can steer me … [ Read more ]

A.G. Lafley

P&G used to recruit for values, brains, accomplishment, and leadership. We still look for these qualities, but we also look for agility and flexibility. We believe the “soft” skills of emotional intelligence — fundamental social skills such as self-awareness, self-fulfillment, and empathy — are needed to complement the traditional IQ skills.

Alison Maitland

A good way to start a conversation about whether a corporate culture is inclusive is to ask, “What would your daughter think about working here?” or, “Do you think your daughter—or niece or granddaughter—would find it easy to make as successful a career here as you have?”

Laurie Ruettimann

If you fear that your company has a shortage of leaders, you will buy solutions from any number of consultants and gurus eager to charge you a lot of money to fix problems you don’t actually have. I am a frugal HR professional, though, and I’m 100 percent sure you don’t lack leadership. You lack a way to identify and cultivate existing employees who can … [ Read more ]

Vadim Liberman

The typical U.S. company spends nearly fifty times more to recruit a $100,000 executive than it will invest in his annual training.

Vadim Liberman

Experience is hardly unimportant, but it’s the type of experience that counts. There’s experience performing tasks, and then there’s experience performing skills. Sometimes, the two are identical—like, say, having the ability to work with a specific database. But even that capability—like any technical skill—can be learned and is secondary to having superior learning agility. Companies ought to spend less time hunting for people who can … [ Read more ]

Putting a Value on Training

Training programs generate greater value for organizations when the curricula reflect key business performance metrics. Testing real-world outcomes is crucial.

Making Onboarding Work

With fresh faces in organizations and new interns flooding offices, it’s time to really think about what the first steps are for bringing a new employee onto your team.

Nine Ways to Identify Natural Leaders

The need to empower natural leaders isn’t an HR pipe dream, it’s a competitive imperative. But before you can empower them, you have to find them.

Everyone sucks at interviewing. Everyone.

I don’t claim to be good at hiring, but I do have a particular style that I learned from some advisors.

I never actually interview people. Ever.

How To Get More Qualified Job Applicants

Here are some ways to make it easier for you to select the best employees for your business.

25 Questions To Ask Before You Outsource HR

When you decided to start a business, it probably wasn’t the fun of keeping up with the latest employment regulations, tax issues, and OSHA requirements that lit your fire. Nevertheless, if you have even a single employee, you’re stuck with all that and more. You’re not alone and fortunately, where there is opportunity there are generally entrepreneurs with a solution. Enter the world of professional … [ Read more ]