152 Posts Found

Telenor has experimented for years with ways to spread best practice between its foreign subsidiaries. Will its new knowledge sharing model work better than the old one?

Content: Case Study | Authors: Paul Gooderham, Svein Ulset | Source: European Business Forum (EBF) | Subject: Knowledge Management | Industry: Telecommunications | Company: Telenor

Debate about the utility of knowledge management continues today. This author, a recognized authority on the discipline, suggests that as long as we adopt a good model for managing knowledge, in this case, a doughnut, its practice can give a company a decided advantage.

Content: Article | Author: Etienne Wenger | Source: Ivey Business Journal | Subject: Knowledge Management

How do companies learn to learn? Maurizio Zollo, Associate Professor of Strategy and Management at INSEAD, and Sidney G. Winter, Professor at the Wharton School, University of Pennsylvania, investigate this topic in a working paper. The authors identify three consistent catalysts building and reshaping organizational routines: how an organisation builds experience, how it articulates knowledge and how it codes that knowledge into task-specific tools. The … [ Read more ]

Content: Article | Authors: Maurizio Zollo, Sidney G. Winter | Source: INSEAD Knowledge | Subject: Knowledge Management

Facing massive brain drain from the retirement of a third of its workforce, Tennessee Valley Authority generated a knowledge-retention network to conserve its intellectual capital.

Content: Article | Author: Bob Paladino | Source: Business Finance Magazine | Subjects: Case Related, Knowledge Management

This paper looks at the combination of knowledge boundaries and M&A Integration because, as the authors note, when you are dealing with something which is as personal and as valuable as knowledge, you have to overcome some sort of barriers. This is true for the co-ordination and integration between organisations after an acquisition, but also between business units within a company.

Content: Article | Authors: Alexei Makarevitch, Ellen Enkel, Michael Gibbert, Stefanos Vassiliadis | Source: University of St. Gallen | Subject: Knowledge Management

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Awareness of the significance of sustainability is growing rapidly, with particular emphasis on sustainable development as an area of concern. Issues related to sustainability crosscut many boundaries, as they are both trans-disciplinary and trans-organizational in nature. A commitment to sustainable development requires enlightenment within organizations as well as at the government level, appropriate infrastructure as well as management of uncertainty and risk. Above all, a … [ Read more ]

Content: Article | Authors: Bill Martin, Marianne Gloet | Source: RMIT University | Subjects: Knowledge Management, Social Responsibility (ESG)

The effective utilization of knowledge and learning requires both culture and technology. Explicit information and data can be easily codified, written down, and stored in a data base. For this type of business information we have the necessary skills and more than adequate tools. Yet, simple data is frequently not where competitive advantage is found. An organization’s real edge in the marketplace is often found … [ Read more ]

Content: Article | Author: Valdis Krebs | Source: LeaderValues | Subjects: Knowledge Management, Organizational Behavior

Today, there is a plethora of knowledge websites, conferences, training and certification programs, enterprise initiative and economic strategies – all based on the simple tenant that knowledge is today’s most precious resource to be managed effectively into the new Millennium.

This Primer has been organized to provide perspective on the movement – its roots, its leadership, its current practice and its vision. This publication has been … [ Read more ]

Content: Online Resource | Source: Entovation International Ltd. | Subject: Knowledge Management

Knowledge transfer is one of the first tasks of transitioning to an outsourced model, but it’s sometimes overlooked or under-planned, resulting in a shaky start to the relationship. Here’s how to do it right.

Content: Article | Authors: AJ Warner, Neil Brown | Source: CIO Magazine | Subjects: Knowledge Management, Outsourcing / BPO

As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In this textbook, Dr. Kimiz Dalkir provides a comprehensive overview of the field on knowledge management with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, … [ Read more ]

Content: Book | Author: Kimiz Dalkir | Subject: Knowledge Management

The world is flat (at least the economic one). The networked world is also a “flat” world, one where work can come from anywhere and be performed anywhere. Corporate learning departments have a huge role to play in addressing the challenges of a flat world and in helping to support innovation.

Content: Article | Author: Craig Mindrum, Ph.D. | Source: Accenture | Subjects: Innovation, Knowledge Management

Finding the right balance between sharing and hoarding knowledge is a tricky challenge. How much should remain proprietary and how much should be given away for free? In this EBF debate a panel of business people, academics, advisers and policymakers address the question.

Authors include: Max Boisot, Jimmy Wales, Lynne Brindley, Peter McAteer, Gita Piramal, John Hagel, John Seely Brown, Thomas H Davenport and Laurence … [ Read more ]

Content: Article | Source: European Business Forum (EBF) | Subject: Knowledge Management

Visionary in scope, Intellectual Capital is the first book that shows how to turn the untapped knowledge of an organization into its greatest competitive weapon. Thomas A. Stewart demonstrates how knowledge-not natural resources, machinery, or financial capital-has become the most important factor in economic life. Through practical advice, stories, and case histories, Stewart reveals how organizations and individuals can create and use the knowledge assets … [ Read more ]

Content: Book | Author: Thomas A. Stewart | Subjects: Knowledge Management, Organizational Behavior

Today, no one is, nor can be, an expert in everything. In every challenge, it is easy to feel that you don’t know enough to keep up with the accelerating pace of change inside our organisations, let alone the world outside. Start with the assumption that somebody somewhere has already done what you are trying to do. How can you find out whom, and learn … [ Read more ]

Content: Book | Authors: Chris Collison, Geoff Parcell | Subject: Knowledge Management

Well known in IT circles for its resources that can fill experience gaps for project managers on site. Gantthead’s knowledge management ‘department’ offers connections to a community of peers working in this area. Registration is required to access information at the site but such registration is free and non-intrusive. Knowledge management (KM) feature articles vie for the visitor’s attention with the more regular KM channels … [ Read more ]

Content: Online Resource | Source: gantthead.com | Subject: Knowledge Management

Imagine the following situation: You are a consultant who has just been assigned to a new project at your firm, and your first major presentation is in a week. Unfortunately, your client’s problem isn’t something you have any expertise in. Chances are, according to research by Sheen S. Levine, a professor at Singapore Management University who earned his PhD from Wharton, you would pick up … [ Read more ]

Content: Article | Source: Knowledge@Wharton | Subjects: Knowledge Management, Organizational Behavior

How do firms create knowledge? Ten years ago, in their well-known book The Knowledge-Creating Company, Ikujiro Nonaka and Hirotaka Takeuchi described the importance of knowledge creation and how vital it is to long-term competitiveness. This paper further explore the process of knowledge creation.

Using data gathered from a survey of over 2,100 firms, Midgley and his colleagues set out to look at current thinking about … [ Read more ]

Content: Article | Authors: Christine W. Soo, David F. Midgley, Timothy M. Devinney | Source: Australian Graduate School of Management | Subjects: Knowledge Management, Organizational Behavior

Expertise should be identified through experience, its frequent companion. While many point out that the two should not be confused, there is nonetheless a strong correlation between them. By letting the employees’ experience speak for itself, companies can quickly find experts when and where they are needed.

Content: Article | Authors: Lee Kempler, Michael Idinopulos | Source: McKinsey Quarterly | Subjects: Human Resources, Knowledge Management

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