4767 Posts Found

The dark cloud hanging over the budget process is that people know they will be measured against the plan, so they aim low to increase their chance of success. They plan for mediocrity. The decision to tie rewards to budgets has done more damage to American industry than any decision in history.

The budget process is typically focused on current-period profit and loss drivers, with almost … [ Read more ]

Content: Quotation | Source: Business Finance Magazine | Subjects: Management, Organizational Behavior

Few dispute the value of EVA as a performance measure, but some companies think that other metrics correlate more closely with long-term shareholder returns. However, if you’re looking for one perfect measure, you’ll likely be disappointed. Here are the pros and cons of the most commonly used metrics.

Content: Article | Author: Tad Leahy | Source: Business Finance Magazine | Subjects: Finance, Management

This excellent article starts by examining empirically founded communications principles that taken together can constitute a communications strategy and then applies that strategy to the Kurt Lewinian model of change (three stages: unfreezing, changing or moving, and refreezing).

Content: Article | Author: Stuart M. Klein | Source: ManagementFirst | Subjects: Change Management, Management

Content: Book | Author: Elliott Jaques | Subjects: Management, Organizational Behavior

Founder and CEO of Amazon.com

Content: Thought Leader | Source: Darwin Magazine | Subject: Management | Industry: Retail

Perhaps our communications problems lie not in “how” we communicate, but rather in “what” we communicate. Use information to create value for your customers.

Content: Article | Authors: Michele Richards, Rick Tate | Source: CEO Refresher | Subjects: Customer Related, Management

“My own research shows that the creativity in organizations has much more to do with an appropriate ‘context’ and rather less to do with ‘creativity techniques’. This can be summarised by the 80:20 creativity ‘formula’. This article explores the 80 per cent.”

Content: Article | Author: Peter Cook | Source: ManagementFirst | Subject: Management

This web site is a dynamic and comprehensive Knowledge Management information resource for organizations striving to achieve competitive advantage and world-class recognition. Among other things, find:
– Knowledge Management Overview
– Knowledge Management Articles
– Knowledge Management Bibliography
– Knowledge Management Links
– Communities of Practice Directory
– Knowledge Management News and Views
– Knowledge Management Events
– Knowledge Management Leadership
– Collection of Quotes … [ Read more ]

Content: Online Resource | Source: KM Advantage LLC | Subject: Knowledge Management

Not all customers want a relationship. Of those who do, not all want the same depth. And even among those who seek deep, emotional relationships, different customers will respond to varied degrees of their interaction. Some customers might be thrilled if the sales person remembers their name, but others might desire an effusive, personalized relationship with the seller. Can a firm comprehend how its customers … [ Read more ]

Content: Article | Authors: Prashant Malaviya, Sarah Spargo | Source: INSEAD Knowledge | Subjects: Customer Related, Management

A short look at the DuPont Model.

Content: Article | Sources: DuPont, Optimize Magazine | Subjects: Finance, Management

As managers, senior executives, and CEOs all over have painfully discovered, if you don’t manage for the short term, you won’t be around for the long term. Bestselling business author Chuck Martin found that nothing consumes business managers more than how to manage a company in the weeks and months immediately ahead.

As founder of NFI Research, an executive think tank made up of some … [ Read more ]

Content: Book | Author: Chuck Martin | Subject: Management

IBM rakes in more than $1 billion in licensing revenue. A top-notch patent management program can benefit your bottom line, too, and bring in income in unexpected ways.

Content: Article | Author: Todd Datz | Source: Darwin Magazine | Subjects: Legal, Management

“The 38-year-old associate professor at the Massachusetts Institute of Technology’s Media Lab has engineered major breakthroughs in software agents, programs that are changing the face of Internet shopping and are on the verge of turning retailing on its head. But to Dr. Maes (pronounced “Mahs”), it’s not the technology but its effect that is important. She is the prototype of the New Economy scholar/entrepreneur: a … [ Read more ]

Content: Thought Leader | Source: strategy+business | Subject: Management | Industry: Information Technology

Success is the ability to go from failure to failure without losing your enthusiasm.

Content: Quotation | Source: Fast Company | Subject: Success / Failure

Robert Delaney has been an international diplomat and an officer in the US Navy. He has served as assistant director of the US Information Agency in Washington and been an international consultant and advisor to the Departments of Defense and Transportation, NASA, and major corporations. He currently conducts workshops for government officials and corporate managers on how to survive in Washington and how to deal … [ Read more ]

Content: Thought Leader | Source: CEO Refresher | Subject: Management

This content is restricted to site members. Please log in or register

This very basic article attempts to explain the difference between projects, programs, and portfolios. Useful for the uninitiated but otherwise can be skipped.

Content: Article | Author: Tom Mochal | Source: TechRepublic | Subjects: Career, Project Management

Tired of celebrity execs who ruin companies and flee with stock options? Meet Colgate’s Reuben Mark, who shuns publicity and has a better record than Jack Welch.

Content: Thought Leader | Source: Business 2.0 | Subject: Management | Industry: Consumer Products

A short excerpt of the book, First Among Equals, that poses five questions to reflect upon:

1. Do you show a genuine interest in what your group members want to achieve?
2. Do you show an interest in the things that mean the most to your people in their personal lives?
3. Are you there for your people in their times of personal or professional crisis?
4. Do you … [ Read more ]

Content: Article | Authors: David H. Maister, Patrick J. McKenna | Source: TheWorkingManager.com | Subject: Management

Content: Thought Leader | Source: scotsman.com | Subject: Management | Industry: Education / Training