John Kao

Lecturer at Harvard, academic director of the Managing Innovation program at Stanford University and a visiting professor at the Media Lab at the Massachusetts Institute of Technology.

Arie de Geus

author guru of organizational learning and former employee of the Royal Dutch/Shell Group of Companies

Warren Bennis

During his long and fruitful career, Warren Bennis has been a student, soldier, scholar, university provost, university president, student of leadership and group dynamics and distinguished professor.

Gary Hamel

visiting professor at the London Business School, co-author of “Competing for the Future” with C.K. Prahalad

Innovating Systems for New Business

Systemic thinking is seen as a way of improving products, services and processes, for example value analysis and process re-engineering. Out of this have come mechanisms like supply chain management and organizational learning. These efforts have taken place mainly with individual firms or between companies and their supplier. Today firms increasingly see the need and benefit of applying systemic thinking and co-management at a higher … [ Read more ]

The Innovative Organization

The idea that new businesses prosper best when separated from their corporate parents has now become conventional wisdom. Although new ventures do need space to develop, strict separation can prevent them from obtaining invaluable resources and rob their parents of the vitality they can generate. The solution? A balance of partitioning and integration.

The One Internet Metric That Really Matters

The conversion rate captures the crucial aspects of a Website. A small increase in it can have powerful effects.

Gordon Eubanks (original source?)

Strategy gets you on the playing field, but execution pays the bills.

Do You Really Need a Customer Czar?

Article takes a look at the new mini-trend of companies adding chief customer officers and offers some pros and cons as well as some thoughts on whether a CCO makes sense for your company.

Jeff Hawkins

inventor of Palm Pilot and co-founder of Handspring

New Tools for Negotiators

Business negotiations are filled with dangers and risks. Who are the deal maker’s allies? Who are the enemies? What is the chance that a particular outcome will stick? This article describes readily understood tools to help decision makers in complex multiparty negotiations. Don’t approach the bargaining table without it.

Joe & Stewart Alsop

MIT-educated Joe Alsop cofounded (in 1981) Progress Software (then called Data Language) to make tools for software developers.

Stewart, a former journalist, is now a VC with New Enterprise Associates and columnist for Fortune magazine.

Management Best Practice

From the UK’s Department of Trade and Industry (DTI), Best Management Practices offers sensible advice, informative articles, and helpful links to management resources. The site presents several resources from the DTI, including “Competitiveness – How the best UK Companies are Winning,” an article that identifies the key elements of 100 successful companies in the UK, and the Benchmarking Index, a site that allows users … [ Read more ]

Fred Smith

Founder, CEO of Federal Express (FedEx)

Michael Saylor

Founder and CEO of MicroStrategy Inc.

The Secrets of Team Building

In the corporate environment, “teamwork” is the buzzword of management. But, while management’s heart may be in the right place, their methods often miss the mark. Here are a few secrets to team building.

Integrating Partners Carries Risk

One of the great efficiencies of the Internet Age is being able to connect with business partners online. But while integrating extranet partners can substantially enhance E-commerce, it also carries significant risk. Essentially, you will be exposed to the hiring practices, values, code of conduct, and administrative practices of a partner that could be very different from those of your company.

CRM Project

Accenture put together the CRM Project, essential reading for business executives who are making decisions about CRM or those just interested in learning more about this latest business trend. Get the basics with CRM 101 or read new research (like the study “Divide and Conquer” that states “the most profitable companies are those that make the smartest decisions about allocating resources among marketing, sales … [ Read more ]