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Business negotiations are filled with dangers and risks. Who are the deal maker’s allies? Who are the enemies? What is the chance that a particular outcome will stick? This article describes readily understood tools to help decision makers in complex multiparty negotiations. Don’t approach the bargaining table without it.

Content: Article | Authors: Nikos Georgiades, Tera Allas | Source: McKinsey Quarterly | Subjects: Consulting / Analytical Tools, Management

Content: Book | Authors: Philip R. Harris, Robert T. Moran | Subjects: International, Management

Founder and CEO of MicroStrategy Inc.

Content: Thought Leader | Source: Fast Company | Subject: Management | Industry: Software

Founder, CEO of Federal Express (FedEx)

Content: Thought Leader | Source: Fast Company | Subject: Management | Industry: Other

In the corporate environment, “teamwork” is the buzzword of management. But, while management’s heart may be in the right place, their methods often miss the mark. Here are a few secrets to team building.

Content: Article | Authors: Dan Carrison, Rod Walsh | Source: CEO Refresher | Subjects: Management, Organizational Behavior

One of the great efficiencies of the Internet Age is being able to connect with business partners online. But while integrating extranet partners can substantially enhance E-commerce, it also carries significant risk. Essentially, you will be exposed to the hiring practices, values, code of conduct, and administrative practices of a partner that could be very different from those of your company.

Content: Article | Author: Robert K. Weiler | Source: InformationWeek | Subjects: IT / Technology / E-Business, Management

Accenture put together the CRM Project, essential reading for business executives who are making decisions about CRM or those just interested in learning more about this latest business trend. Get the basics with CRM 101 or read new research (like the study “Divide and Conquer” that states “the most profitable companies are those that make the smartest decisions about allocating resources among marketing, sales … [ Read more ]

Content: Online Resource | Author: Various | Source: Accenture | Subjects: Customer Related, Management

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Even if you’re on the right track, you’ll get run over if you just sit there.

Content: Quotation | Subjects: Business Rules, Competition, Management, Opportunity

Content: Book | Authors: John C. Beck, Thomas H. Davenport | Subject: Knowledge Management

The author of The Art of Management: Insights from an Employee’s Perspective has compiled eight simple and common sense rules of managing and motivating employees.

Content: Article | Author: Gregory Blencoe | Source: CEO Refresher | Subject: Management

Professors Joseph Blasi and Douglas Kruse of Rutgers University have recently completed a new study of the long-term performance of closely-held companies that implemented ESOPs. Key findings of the study show that ESOP companies had better long-term survival rates than comparable non-ESOP firms; had higher employment growth and higher growth in annual sales per employee; and that the introduction of the ESOP resulted in a … [ Read more ]

Content: Article | Authors: Douglas Kruse, Joseph Blasi | Source: Foundation for Enterprise Development | Subjects: Corporate Governance, Trends / Analysis

Few business areas need to be measured more extensively, more frequently, and more effectively than logistics. When evaluating criteria for individual metrics, consider this checklist.
1. The validity/reliability of the measure
2. The robustness of the measure
3. The usefulness of the measure
4. The completeness of the measure
5. Cost-effectiveness
6. Compatibility
7. The level of detail
8. Behavioral soundness
9. Administration problems … [ Read more ]

Content: Article | Author: Julia Kuzeljevich | Source: CEO Refresher | Subjects: Management, Operations

Success is finding, or making, that position which enables you to contribute to the world the very greatest services of which you are capable, through the diligent, preserving, resolute cultivation of all the faculties God has endowed you with, and doing it all with cheerfulness, scorning to allow difficulties or defeats to drive you to pessimism or despair. Success consists of being and doing, not … [ Read more ]

Content: Quotation | Subjects: Management, Success / Failure

Facing yourself in the mirror may be the hardest endeavor you ever attempt. Whether you are a new manager or have been supervising people for a number of years, it is still important to develop your unique managerial style.

Content: Article | Author: Janet Richardson | Source: CEO Refresher | Subjects: Leadership, Management

Management, in the sense of the employer, is merely the agent for the public, the stockholders and the employees. It is management’s job to preserve the balance fairly between all of these interests, that each may have his fair share without imperilling the continuity of the effort upon which the whole depends.

Content: Quotation | Subject: Management

Strategic planning is more than playing golf at an exotic resort. Taken seriously, strategic planning and execution can make the difference between being a mediocre “me-too” company and a trailblazing category-killer. Talk about these items:
1. The corporate vision
2. Personal vision
3. Shared vision
4. Mapping current reality
5. Strategic priorities
6. Choice and execution
7. Celebrate your successes

Content: Article | Author: Ellen Schulz | Source: CEO Refresher | Subjects: Management, Strategy

Article starts with an entertaining story of CIO mis-management and then goes on to discuss the problem of lack of management processes and centrally available decision support information to competently manage rapid deployment of change to the mission critical technology infrastructure.

Content: Article | Author: David Tibi | Source: CEO Refresher | Subjects: IT / Technology / E-Business, Management