Will Rogers

Even if you’re on the right track, you’ll get run over if you just sit there.

New Research Measures Positive Impact of ESOPs in Private Companies

Professors Joseph Blasi and Douglas Kruse of Rutgers University have recently completed a new study of the long-term performance of closely-held companies that implemented ESOPs. Key findings of the study show that ESOP companies had better long-term survival rates than comparable non-ESOP firms; had higher employment growth and higher growth in annual sales per employee; and that the introduction of the ESOP resulted in a … [ Read more ]

The Eight Rules of Management

The author of The Art of Management: Insights from an Employee’s Perspective has compiled eight simple and common sense rules of managing and motivating employees.

B.C. Forbes

Success is finding, or making, that position which enables you to contribute to the world the very greatest services of which you are capable, through the diligent, preserving, resolute cultivation of all the faculties God has endowed you with, and doing it all with cheerfulness, scorning to allow difficulties or defeats to drive you to pessimism or despair. Success consists of being and doing, not … [ Read more ]

Keeping Score: Developing an Effective Strategy for Supply Chain Measurement

Few business areas need to be measured more extensively, more frequently, and more effectively than logistics. When evaluating criteria for individual metrics, consider this checklist.
1. The validity/reliability of the measure
2. The robustness of the measure
3. The usefulness of the measure
4. The completeness of the measure
5. Cost-effectiveness
6. Compatibility
7. The level of detail
8. Behavioral soundness
9. Administration problems … [ Read more ]

Five Ways to Develop Your Managerial Style

Facing yourself in the mirror may be the hardest endeavor you ever attempt. Whether you are a new manager or have been supervising people for a number of years, it is still important to develop your unique managerial style.

James F. Bell

Management, in the sense of the employer, is merely the agent for the public, the stockholders and the employees. It is management’s job to preserve the balance fairly between all of these interests, that each may have his fair share without imperilling the continuity of the effort upon which the whole depends.

Why You Need Strategic Planning

Strategic planning is more than playing golf at an exotic resort. Taken seriously, strategic planning and execution can make the difference between being a mediocre “me-too” company and a trailblazing category-killer. Talk about these items:
1. The corporate vision
2. Personal vision
3. Shared vision
4. Mapping current reality
5. Strategic priorities
6. Choice and execution
7. Celebrate your successes

Digital Revolution or the Wild, Wild West?

Article starts with an entertaining story of CIO mis-management and then goes on to discuss the problem of lack of management processes and centrally available decision support information to competently manage rapid deployment of change to the mission critical technology infrastructure.

High Performance Retail – What Does Great Performance Look Like?

The principles of high performance retail are the principles of high performance business. It’s ‘show time’ all the time – the ultimate test and the moment of truth will always be your customers’ experience of your enterprise at the point of sale.

Collusion Damage

“The Internet makes it easy for everyone to compare prices – not just the buyers, but sellers, too. Businesses check prices with search engines that are just as good as any consumer’s, and they probably use the tools more often. Once businesses see competitors’ pricing, they may react instantly – but not necessarily in ways that will lead to price cuts. Instead, businesses with great … [ Read more ]

Return of the Corporate Raiders: Bring Back the Barbarians

“It’s time to admit the unspeakable: The corporate raiders who laid siege to industry in the late 1980s were actually an investor’s best friends.”

CEO Perspectives: The Catch 22 of IT Cost Management

Article discusses three recent trends in managing IT within companies:
1. A move from isolating IT spending from overall business process costs.
2. Some companies are viewing IT cost management on a different basis than simply controlling the growth in absolute spending.
3. Companies are seeking to dramatically reduce the cycle time before benefits start to be realized.

Alan Meckler

CEO, internet.com

Patricia Seybold

world-renowned consultant, author and speaker, CEO of Patricia Seybold Group, and champion of things customer-related