High Performance Retail – What Does Great Performance Look Like?

The principles of high performance retail are the principles of high performance business. It’s ‘show time’ all the time – the ultimate test and the moment of truth will always be your customers’ experience of your enterprise at the point of sale.

Collusion Damage

“The Internet makes it easy for everyone to compare prices – not just the buyers, but sellers, too. Businesses check prices with search engines that are just as good as any consumer’s, and they probably use the tools more often. Once businesses see competitors’ pricing, they may react instantly – but not necessarily in ways that will lead to price cuts. Instead, businesses with great … [ Read more ]

Return of the Corporate Raiders: Bring Back the Barbarians

“It’s time to admit the unspeakable: The corporate raiders who laid siege to industry in the late 1980s were actually an investor’s best friends.”

CEO Perspectives: The Catch 22 of IT Cost Management

Article discusses three recent trends in managing IT within companies:
1. A move from isolating IT spending from overall business process costs.
2. Some companies are viewing IT cost management on a different basis than simply controlling the growth in absolute spending.
3. Companies are seeking to dramatically reduce the cycle time before benefits start to be realized.

Alan Meckler

CEO, internet.com

Patricia Seybold

world-renowned consultant, author and speaker, CEO of Patricia Seybold Group, and champion of things customer-related

Greg Brenneman

president and COO of Continental Airlines

Richard Holbrooke

From Wall Street to war zones, master negotiator Richard Holbrooke brings a winning touch to the table.

Charles Schwab

The best place to succeed is where you are with what you have.

Rethinking collaboration and internal communication

Collaboration is changing rapidly, bringing people, applications, processes and information together in a new environment where fences no longer exist. Business processes, architecture and application integration, communication, and knowledge management are critical factors that must be addressed now.

Lionel Carrasco

Co-founder and CTO of Alterbrain, an integration services consulting firm focused on Latin American bricks and mortar companies

Craig Mundie

Microsoft Senior VP of Consumer Strategy

Anthony Wood

Founder and CEO of Replay TV

Ray Ozzie

Founder, Groove Networks, a company trying to use peer-to-peer technology to allow workers in different companies to collaborate on projects in a private, secure, virtual shared space.