Are you overlooking your greatest source of talent?

Few large companies have cultures of internal mobility that can help meet skill shortages, prepare the next generation of leaders, and fuel a virtuous talent cycle.

Pay transparency can come with unexpected consequences

A new study finds that revealing employee pay unexpectedly influences workplace dynamics in ways never demonstrated before.

How Higher Pay Incentives Can Backfire

While increasing bonuses and commission rates might seem like a good idea, doing so can inadvertently harm the quality of an organization’s workforce.

Research: When Bonuses Backfire

Why do bonuses sometimes backfire? It’s because each incentive design choice both signals information about your own beliefs and intentions as an employer and shapes the signaling value of employee behavior within the organization. If you don’t think through these signals carefully, you may end up approving a bonus scheme with results that are the opposite of what you intend. This article offers a way … [ Read more ]

Four Keys to Boosting Inclusion and Beating Burnout

Organizations can focus their attention on just these four areas to diagnose where they may be falling short in their efforts to meet employees’ needs.

  • Our survey of 11,000 workers in eight countries found that nearly half are dealing with burnout, which heightens attrition and lowers morale, engagement, and productivity.
  • Burnout is highly correlated with low feelings of inclusion.
  • The four sentiments that have the greatest impact on

[ Read more ]

Tera Allas, Brooke Weddle

McKinsey research suggests that society is a key source of meaning for employees, along with company, customer, team, and individual. Together, they make up a collective, integrated whole that leaders can address.

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

Dangling bonuses to checked-out employees might only be a Band-Aid solution. Brian Hall shares four research-based incentive strategies—and three perils to avoid—for leaders trying to engage the post-pandemic workforce.

Motivation Up, Attrition Down: Employee Engagement

Wharton’s Matthew Bidwell shares tips on how to elevate employee engagement and maximize the talent of your workforce.

Lessons on motivation from the odd friendship of Maslow and Frankl

Recently I was surprised to discover that two men whose philosophies I’ve compared and contrasted for years to help explain modern motivation science had a relationship where they did the same thing during their lifetime. We can all benefit from the relationship between Abraham Maslow and Viktor Frankl.

Pay for Performance: When Does It Fail?

The consensus in social psychology is that monetary incentives for performance have a detrimental impact on individual performance. Yes, under certain specific and limited conditions, rewards can reduce performance. Yet pay for performance schemes are ubiquitous. How can we resolve this divergence between theoretical recommendations and observed practices? Nirmalya Kumar and Madan Pillutla recommend solving the problem by designing smarter incentives that avoid these detrimental … [ Read more ]

Nirmalya Kumar, Madan Pillutla

In order to understand the undermining effects of rewards, we must consider how the recipients are likely to interpret them. Specifically, the effects of a reward depend on how it affects the recipient’s perceptions of autonomy and competence. When monetary incentives interfere with an individual’s sense of autonomy or competence, they tend to decrease intrinsic motivation.

5 Habits To Maximize The Effect Of Recognition

Unlike pay and other financial rewards, being praised and recognized is an expression of care, and this—and not money—affects the hearts in people. Here are five habits leaders must develop in order to maximize the effect of recognition and thereby derive its greatest benefits.

Sally Helgesen, Fred Kofman

The exclusive focus on monetary rewards inevitably leaves organizations fighting a fierce but losing struggle to balance individual and team results. Rewarding high performers serves the imperatives of accountability and excellence but can undermine alignment and cooperation among team members. Yet basing pay on team results in order to incentivize collaboration often ends up inadvertently rewarding subpar individual performance and penalizing individual excellence. Neither approach … [ Read more ]

Bill Schaninger

When people claim they have survey fatigue, they’re not tired of you asking them. They’re upset about you not doing anything with it.

Stop Overcomplicating It: The Simple Guidebook to Upping Your Management Game

Russ Laraway’s book When They Win, You Win, weaves together tons of existing management studies from top-notch sources like Gallup, his own primary research, as well as thoughtful stories from his own decades-long career.

From the Marines to software to VC, Laraway has spotted a pattern that frequently crops up and muddies the waters for managers everywhere. “People have become far too focused on all the … [ Read more ]

Russ Laraway

Everything else you’re doing to affect engagement is worth less than half of whatever you’re doing to make your managers great.

A Better Way to Recognize Your Employees

Although most great managers want to recognize their people, the challenge, which has only been made more difficult in the hybrid world, is finding meaningful things to recognize them for. The limitation to our typical approach to praise is that we can only recognize what we see, observe, or learn about from others and our recognition focuses on what we appreciate, which is not always … [ Read more ]

Christopher Littlefield

There are limitations to our typical approach to praise. We can only recognize what we see, observe, or learn about from others and our recognition focuses on what we appreciate, which is not always what others want to be appreciated for.

Constantinos C. Markides

Not all purposes are motivating, and not all statements of organizational values are effective in guiding behaviors the way we have discussed here. To the contrary, if we judge by the fact that 87 percent of employees in the world claim to be disengaged or actively disengaged at work, the majority of purposes must be useless. The question that we must address, therefore, is, “What … [ Read more ]

Claudine Gartenberg

What’s interesting is that people often treat middle managers as the dispensable layer of the organization. This may be a contracting issue. Those at the very top are incentivized with high compensation tied to stock options. Those at the very bottom have simpler tasks that are spelled out in legally enforceable hourly contracts. Not so for those in the middle, who are responsible for implementing … [ Read more ]