Organisational Change: Open Your Eyes, Use a Wide Angle Lens

A study of the vast structural and cultural change at the Belgian telcoms operator Belgacom illustrates the importance of seeing the ‘big picture’ and learning to adapt while on the move.

Editor’s Note: offers an excellent review of five different models of organisational change

Where Are the Women?

By now, plenty were supposed to be in the corner offices. It’s not working out that way. In many fields, men still rule, while women often choose more nuanced paths that keep them from reaching the top. But who are the real winners?

Is Equity-Based Compensation a Good Thing?

To answer this question, you first have to answer another, says columnist Stever Robbins: Just what is it you are trying to motivate in your employees?

How to Stop Bad Things from Happening to Good Companies

Catching the right moment to take action when successful business models begin to wane requires skilled detection work and the courage to face reality. In this article on value migration — the process by which changing markets and new competitors threaten a company’s equilibrium — a system of early-warning diagnostics is recommended.

The Lord Simon of Highbury (former Chairman of Bri

The first thing a leader needs to understand is how the organization is feeling – is it very proud of what it is achieving? And that’s a contact issue and a “smell” issue as you “go walkabout.”

The second thing you notice when things are going right is that people take more risks. People understand that we’re in a risk business. Capitalism is about taking risks … [ Read more ]

The Lord Simon of Highbury (former Chairman of Bri

What actually drives the organization to change – irrespective of what a so-called leader or change leader does, in my view – is its pride in performance. You see change in many, many companies. It can come through fear. It can come through stimulation. It can come through the need to turn failure into success. But to my mind the most continuously effective way of … [ Read more ]

Peak Performance: Aligning the Hearts and Minds of Your Employees

There was a time, not too long ago, when employees were encouraged to check their emotions at the corporate door. The workplace was considered a strictly professional environment, in which personal emotions had no place. Management theorists finally woke up to the realization that this practice didn’t, in the long run, actually benefit the company. In Peak Performance, Jon Katzenbach expands on this realization. He … [ Read more ]

Bad Behaviour

We hear a lot about effective behaviour in management … but what about bad behaviour? Bad behaviour gets in the way of productivity, of efficiency and of effectiveness. It upsets people and causes them anxiety and frustration so that they, in turn, divert time and energy away from what they should be doing – and maybe upset more people.

Why do people indulge in negative, bad … [ Read more ]

The Culture Effect

During periods of rampant mergers and acquisitions, a critical eye is given to a company’s corporate culture. According to recent research by Ronald Burt, a professor of sociology and strategy at the University of Chicago Graduate School of Business, a strong corporate culture can positively affect a firm’s economic performance. But there is no guarantee that a strong culture assures high performance. Burt’s conclusion: the … [ Read more ]

Mergers & Acquisitions: Irreconcilable Differences

Despite the penalties for failure, too many merger-bound CEOs ignore a key factor that can make or break an M&A deal: culture clash. The solution? Cultural due diligence, a systematic method for making rapid, cost-effective assessments of the cultures of both acquirer and target.

e-magnify.com

Seton Hill University’s National Education Center for Women in Business, started in 1991, offers programs tailored to women entrepreneurs. E-magnify is the online arm of the initiative, and women in business would do well to check out the resources offered here. Under the frequently updated “Articles” section is a wealth of good advice on running a small business, with titles ranging from “Promoting Your Business … [ Read more ]

Shining the Light on Shadow Staff

Peer into the hallways of any business unit, and you will likely find “shadow staff,” people performing tasks that duplicate those performed elsewhere in the organization, typically by corporate functions.

Neil Postman

Socrates says that writing forces us to follow an argument rather than to participate in it, and I think you see that all the time when the professor is giving a lecture. Students are writing their notes, trying to follow the argument, and abandon any hope of participating in it.

Benson P. Shapiro, Adrian J. Slywotzky and Richard

Typically, cost reductions are delayed, are across-the-board (eliminate 10 percent, say, from every department) and are not oriented toward what the business design should be at the end of the reduction effort. Consequently, the effort usually fails. In fact, cost reduction and internal re-engineering approaches more often than not misconstrue the fundamental nature of the problem. The point is not to become more efficient at … [ Read more ]

The Ten Lenses: Your Guide to Living and Working in A Multicultural World

How do you view the world and others you work with, live with, pass on the street? Are youan Assimilationist who believes that everyone should just become a regular American? A Culturalcentrist who believes that a person’s race or ethnicity is central to their personal and public identity? A Meritocratist who believes that if you have the abilities and work hard enough, you can make … [ Read more ]

The View From the Top

Based on client experience and a benchmark survey of senior executives at a broad range of global companies, Booz Allen has identified three positive trends in the evolution of senior management roles, as well as systems and processes.

Strategic Alliances: Finding the Hidden Leverage for Success

This article takes a “big picture” look at how alliances work, discusess three principle hurdles cross-organizational relationships must overcome, and offers seven principles critical to alliance success.