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We hear a lot about effective behaviour in management … but what about bad behaviour? Bad behaviour gets in the way of productivity, of efficiency and of effectiveness. It upsets people and causes them anxiety and frustration so that they, in turn, divert time and energy away from what they should be doing – and maybe upset more people.
Why do people indulge in negative, bad management behaviour? We know that effective management behaviour is determined by the requirements of the job. Masses of research shows that as the job requirements change, we must modify our behaviour to match them. However, bad behaviour is not required by any job that any of us has ever come across. Why does it happen? Is it just that there are many nasty people in management – or are there other reasons?
Professor Robin Stuart-Kotze has made a study of bad behaviours and, in this article, he tells us why they occur. (Later he will tell us what to do about them.) He calls them momentum blocking behaviours because they halt the progress of the organisation.
Editor’s Note: read the follow up “Bad Behaviours – how to get rid of them” at:
Robin Stuart-Kotze
Source: TheWorkingManager.com
Subjects: Management, Organizational Behavior
