Six Components of a Great Corporate Culture

The benefits of a strong corporate culture are both intuitive and supported by social science. But what makes a culture? Each culture is unique and myriad factors go into creating one, but I’ve observed at least six common components of great cultures. Isolating those elements can be the first step to building a differentiated culture and a lasting organization.

Lee Cockerell

When I worked for Disney World, I hired the best people possible. They were so good that I was often asked, “With all these great people working for you, what exactly do you do?” My answer was: “I’m the chief ecologist.” I focused on nurturing a healthy, nontoxic ecosystem in which everyone had the motivation, the skills, and the means to deliver sensational service.

Adam Grant

Identification is a powerful driver of contributions. People act like givers rather than takers when they’ve internalized a group as part of their self-concepts or identities. To catalyze this shift in mindsets, we need to understand what causes people to identify with a group.

A fascinating insight comes from research by the psychologist Marilynn Brewer, who observes that when we interact with other people, we face … [ Read more ]

Need a work partner? Ditch the extrovert, go with a neurotic.

They shine in job interviews, but outgoing, confident people often don’t perform well in teams, says a new study. Surprisingly, neurotics do.

Dan Ariely: What makes us feel good about our work?

What motivates us to work? Contrary to conventional wisdom, it isn’t just money. But it’s not exactly joy either. It seems that most of us thrive by making constant progress and feeling a sense of purpose. Behavioral economist Dan Ariely presents two eye-opening experiments that reveal our unexpected and nuanced attitudes toward meaning in our work.

Turning the Tables on Success

In today’s workplace, what goes around comes around faster, sinking takers and propelling givers to the top.

Why Work-Life Balance Isn’t Balanced

It’s necessary, but not sufficient. Here’s why focusing on wellbeing makes more sense.

Are Your Managers Marking Their Territory?

How controlling and micromanaging supervisors build barriers between departments.

Balancing the Pay Scale: ‘Fair’ vs. ‘Unfair’

Whether you are a shelf stocker at Walmart or an equity analyst at an investment bank, you may feel that you are not adequately compensated for the work you do — in other words, you are underpaid. But underpaid relative to what? How do employers determine whether compensation is fair, and if it’s not, what consequences can that have for the organization?

Maya Angelou

I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

The Agility Factor

A few large companies in every industry show consistently superior profitability relative to their peers, and they all have one thing in common: a highly developed capacity to adapt their business to change.

Givers vs. Takers: The Surprising Truth about Who Gets Ahead

A colleague asks you for feedback on a report. A LinkedIn connection requests an introduction to one of your key contacts. A recent graduate would like an informational interview. New research from Wharton management professor Adam Grant reveals that how you respond to these requests may be a decisive indicator of where you will end up on the ladder of professional success. Grant recently spoke … [ Read more ]

How to Spot a Liar

Key linguistic cues can help reveal dishonesty during business negotiations, whether it’s a flat-out lie or a deliberate omission of key information, according to research by Lyn M. Van Swol, Michael T. Braun, and Deepak Malhotra.

Anna Secino

Instant assessments, when we attribute a person’s behavior to innate characteristics rather than external circumstances, happen so frequently that psychologists have a name for them: “fundamental attribution errors.” Unable to know every aspect of a stranger’s backstory, yet still needing to make a primal designation between friend and foe, we watch for surface cues

Daniel Pink

A lot of the power of positive thinking was not built on any evidence. It was built on beliefs, some of which turned out to be right. But it wasn’t guidance from an empirical perspective. [University of North Carolina professor] Barbara Fredrickson has shown that positivity enhances well-being when it’s in the right balance. She has a three-to-one ratio: Your positive emotions should outnumber your … [ Read more ]

How to Demotivate Your Best Employees

Many companies hand out awards such as “employee of the month,” but do they work to motivate performance? Not really, says professor Ian Larkin. In fact, they may turn off your best employees altogether.

Elizabeth Craig and Lauren DeSimone

When Professor William Kahn first introduced the concept of engagement more than two decades ago, he observed that, for employees to engage at work, they must see meaningful benefits from investing their time and energy; they must have physical, cognitive and emotional resources available to invest; and they must feel that it’s safe (that is, without negative consequences) to invest themselves.

How to Bust Corporate Barriers

Fear in organizations creates bureaucracy. Here’s how to overcome both.

Douglas Rushkoff

Innovations from call waiting to the remote control to the DVR have given us the ability to break into conversations, change channels, or fast-forward through stories. This challenges our sense of continuity as well as our dependence on linear stories to create meaning