Turning the Tables on Success

In today’s workplace, what goes around comes around faster, sinking takers and propelling givers to the top.

Why Work-Life Balance Isn’t Balanced

It’s necessary, but not sufficient. Here’s why focusing on wellbeing makes more sense.

Are Your Managers Marking Their Territory?

How controlling and micromanaging supervisors build barriers between departments.

Balancing the Pay Scale: ‘Fair’ vs. ‘Unfair’

Whether you are a shelf stocker at Walmart or an equity analyst at an investment bank, you may feel that you are not adequately compensated for the work you do — in other words, you are underpaid. But underpaid relative to what? How do employers determine whether compensation is fair, and if it’s not, what consequences can that have for the organization?

Maya Angelou

I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

The Agility Factor

A few large companies in every industry show consistently superior profitability relative to their peers, and they all have one thing in common: a highly developed capacity to adapt their business to change.

Givers vs. Takers: The Surprising Truth about Who Gets Ahead

A colleague asks you for feedback on a report. A LinkedIn connection requests an introduction to one of your key contacts. A recent graduate would like an informational interview. New research from Wharton management professor Adam Grant reveals that how you respond to these requests may be a decisive indicator of where you will end up on the ladder of professional success. Grant recently spoke … [ Read more ]

How to Spot a Liar

Key linguistic cues can help reveal dishonesty during business negotiations, whether it’s a flat-out lie or a deliberate omission of key information, according to research by Lyn M. Van Swol, Michael T. Braun, and Deepak Malhotra.

Anna Secino

Instant assessments, when we attribute a person’s behavior to innate characteristics rather than external circumstances, happen so frequently that psychologists have a name for them: “fundamental attribution errors.” Unable to know every aspect of a stranger’s backstory, yet still needing to make a primal designation between friend and foe, we watch for surface cues

Daniel Pink

A lot of the power of positive thinking was not built on any evidence. It was built on beliefs, some of which turned out to be right. But it wasn’t guidance from an empirical perspective. [University of North Carolina professor] Barbara Fredrickson has shown that positivity enhances well-being when it’s in the right balance. She has a three-to-one ratio: Your positive emotions should outnumber your … [ Read more ]

How to Demotivate Your Best Employees

Many companies hand out awards such as “employee of the month,” but do they work to motivate performance? Not really, says professor Ian Larkin. In fact, they may turn off your best employees altogether.

Elizabeth Craig and Lauren DeSimone

When Professor William Kahn first introduced the concept of engagement more than two decades ago, he observed that, for employees to engage at work, they must see meaningful benefits from investing their time and energy; they must have physical, cognitive and emotional resources available to invest; and they must feel that it’s safe (that is, without negative consequences) to invest themselves.

How to Bust Corporate Barriers

Fear in organizations creates bureaucracy. Here’s how to overcome both.

Douglas Rushkoff

Innovations from call waiting to the remote control to the DVR have given us the ability to break into conversations, change channels, or fast-forward through stories. This challenges our sense of continuity as well as our dependence on linear stories to create meaning

Leading Outside the Lines: How to Mobilize the (In)Formal Organization, Energize Your Team, and Get Better Results

From the bestselling coauthor of the business classic The Wisdom of Teams comes an all-new exploration of the modern workplace, and how leaders and managers must embrace it for success. Katzenbach and Khan examine how two distinct factions together form the bigger picture for how organizations actually work: the more defined “formal” organization of a company-the management structure, performance metrics, and processes-and the “informal”-the culture, … [ Read more ]

Seven Rules for Managing Creative-But-Difficult People

Moody, erratic, eccentric, and arrogant? Perhaps — but you can’t just get rid of them. In fact, unless you learn to get the best out of your creative employees, you will sooner or later end up filing for bankruptcy. Conversely, if you just hire and promote people who are friendly and easy to manage, your firm will be mediocre at best. Suppressed creativity is a … [ Read more ]

What Executives Really Need to Know about Employee Engagement

In this employee engagement study, Elizabeth Craig of the Accenture Institute for High Performance and Lauren DeSimone of the International Consortium for Executive Development Research, explore this topic in depth. Based on research, they identify the key drivers of engagement, revealing how companies can create it in their organizations and, more importantly, sustain high levels of engagement over time.

A Mind-Set for Success

Judith E. Glaser, author of Creating WE: Change I-Thinking to We-Thinking and Build a Healthy Thriving Organization, introduces a passage illuminating the drivers of success from Leadership and the Art of Struggle: How Great Leaders Grow through Challenge and Adversity, by Steven Snyder.

Jonathan Haidt

Because I think that we’re so limited in our ability to behave ethically in the face of situational pressures, I want to teach our students how to do ethical systems design, how to take all the flaws and weirdnesses of human nature and work with them to design organizations and startup companies where people are always concerned about their reputation. People are concerned about reputation … [ Read more ]