J. Richard Hackman

Many people act as if being a team player is the ultimate measure of one’s worth, which it clearly is not. There are many things individuals can do better on their own, and they should not be penalized for it. The challenge for a leader, then, is to find a balance between individual autonomy and collective action. Either extreme is bad, though we are generally … [ Read more ]

Is “Thinking” or “Feeling” More Persuasive?

Identical messages can have different impacts depending on whether they are couched as “I think” or “I feel,” says Stanford Graduate School of Business Marketing Professor Zakary Tormala.

Joseph Addison

Three grand essentials to happiness in this life are something to do, something to love and something to hope for.

Managing with the Brain in Mind

Neuroscience research is revealing the social nature of the high-performance workplace.

Organisational Transformation requires Strategists and Magicians

This paper explores the proposition that many senior managers lack the capacity to conceive, plan and implement change to a degree which is transformational, that this has to do with the meaning-making structure of the manager, and that as this capacity is able to be developed, it is possible for managers to embark on a type of learning which will enable them to purposefully create … [ Read more ]

Michael E. Raynor

Rather than seeking out contrary or little-understood points of view, many of us need so badly to be told we’re right that we’ll pay people to do it.

33 Myths

Here are 33 traditional and voguish beliefs that, on the basis of their research, the authors of The Enthusiastic Employee say have little or no basis in reality. These beliefs, covering a variety of areas, are widespread and, when applied to the typical employee and work situation, are wrong. They also often contradict each other, as “common sense” beliefs often do.

Think Twice: Harnessing the Power of Counterintuition

Leaders in all fields-business, medicine, law, government-make crucial decisions every day. The harsh truth is that they mismanage many of those choices, even though they have the right intentions. These blunders take a huge toll on leaders, their organizations, and the people they serve.

Why is it so hard to make sound decisions? We fall victim to simplified mental routines that prevent us from coping with … [ Read more ]

Neighbor Networks: Understanding the Power of Networks

A surprising finding on the value of colleague networks leads to an even more remarkable revelation of how networks truly work.

Ranjay Gulati

a key distinction for managers to focus on is the one between coordination and cooperation.

Coordination—the ability to work together—involves the alignment of “hard” phenomena: activities, processes, and information. Most companies begin with this and simply assume that mandating shared tasks and information exchange will suffice. It does to a degree but can be severely limiting in how much firms can achieve. At best, they are … [ Read more ]

Try Feedforward instead of Feedback

Giving and receiving feedback has long been considered to be an essential skill for leaders. As they strive to achieve the goals of the organization, employees need to know how they are doing. They need to know if their performance is what their leaders expect from them and, if not, they need suggestions on how to improve it. Traditionally, this information has … [ Read more ]

Fernando Flores

The obligations people create for themselves are stronger and more psychologically binding than the directions they are given by someone else.

Dan Heath, Chip Heath

Our rational brain has a problem focus when it needs a solution focus. If you are a manager, ask yourself, What is the ratio of the time you spend solving problems versus scaling successes? We need to switch from archaeological problem solving to bright-spot evangelizing.

Talent Is Everything

Why you need to reconfigure the company around your people.

Clayton Christensen

When management waits until the data is clear, the game is over. But that means management has to take action on a theory rather than evidence. Unfortunately, the word theory gets a bum rap at the Harvard Business School and in business in general because it’s associated with the term theoretical, which connotes impractical. But actually theory is very practical. It says this will happen … [ Read more ]

Clayton Christensen

The capabilities of business units reside in their processes and their values, and by their very nature, processes and values are inflexible and meant not to change.

Iris Murdoch

If we consider what the work of attention is like, how continuously it goes on, and how imperceptibly it builds up structures of value round about us, we shall not be surprised that at crucial moments of choice most of the business of choosing is already past.

Simple Rules and Management Teams

In the final in his three part podcast series with Kathleen M. Eisenhardt, Donald Sull, Associate Professor of Management Practice in Strategic and International Management, speaks with the Stanford University Professor about what makes good management teams.

Eisenhardt begins this podcast by stating that in her opinion the most useful metaphor about teams for managers is a basketball team because the teams are fast moving, fluid … [ Read more ]

Max De Pree

We as leaders don’t do a good enough job of explaining to people that the quality of the community cannot be seen in terms of the best-off part of the community; it’s measured in terms of how the most vulnerable people are doing.