How to Organize Your Analytical Talent

Companies increasingly rely on a relatively scarce resource to maintain their competitive edge: the people who are able to use statistics; rigorous quantitative or qualitative analysis; and information-modeling techniques to make business decisions. Or, in shorthand, “analytical talent.”

For business leaders, the importance of such people poses several challenges, but in our experience one question stands out: What’s the best way to organize analysts? Executives have … [ Read more ]

Popularity Contests: Why a Company Embraces One Innovative Idea but Shuns Another

Multinational corporations have a lot of good things going for them. They have built up a rich store of knowledge over the years, allowing their subsidiaries to share ideas and best practices in ways that smaller companies can only dream of. They also exploit their vast global reach and on-the-ground knowledge to sniff out new concepts or products being used by rival companies in other … [ Read more ]

Daniel Kahneman

Lucky risk takers use hindsight to reinforce their feeling that their gut is very wise. Hindsight also reinforces others’ trust in that individual’s gut. That’s one of the real dangers of leader selection in many organizations: leaders are selected for overconfidence. We associate leadership with decisiveness. That perception of leadership pushes people to make decisions fairly quickly, lest they be seen as dithering and indecisive. … [ Read more ]

Remaining Innovative Through Good and Bad Times

Rajesh Chandy, Professor of Marketing and Tony and Maureen Wheeler Chair in Entrepreneurship discusses why managers need to focus on the future in order to help an organization remain innovative through difficult and prosperous times.

Opinion: The story BCG offered me $16,000 not to tell

A story from Keith Yost, an MIT grad, about his relatively short experience working at BCG in Dubai as a management consultant. [Hat tip to Brad Feld]

Simon Sinek: How great leaders inspire action

Simon Sinek has a simple but powerful model for inspirational leadership all starting with a golden circle and the question “Why?” His examples include Apple, Martin Luther King, and the Wright brothers — and as a counterpoint Tivo, which (until a recent court victory that tripled its stock price) appeared to be struggling. [Hat tip to Brad Feld]

Switch: Don’t Solve Problems—Copy Success

Find a bright spot and clone it.

That’s the first step to fixing everything from addiction to corporate malaise to malnutrition. A problem may look hopelessly complex. But there’s a game plan that can yield movement on even the toughest issues. And it starts with locating a bright spot — a ray of hope.

Peter C. Cairo, David L. Dotlich, Stephen H. Rhinesmith

We work with many scientists, chemists, engineers, and accountants. By training, they are usually able to absorb, digest, and analyze large amounts of information. Their challenge is in making the leap from information to implication. Frequently, head-only leaders will struggle with the implications because wild swings in social, economic, and technological trends undermine logical, fact-based forecasts. Guts-only leaders will miss the boat because their … [ Read more ]

The Future of Work

Collaboration has become a hot buzzword. Tear down silos. Get employees to talk to each other from separate cubicles, separate countries. Partner with suppliers and customers to bolster innovation. The mandate for CEOs and senior executives seems clear: You should get your employees to collaborate more.

Guess what? This conventional wisdom is dead wrong: Collaboration is not necessarily a good thing, and more of it is … [ Read more ]

Fernando Flores Wants to Make You an Offer

Having moved from political prisoner to cognitive scientist to Chilean senator, this uncompromising philosopher of communication is now educating business leaders for the world of social media.

Jim Stroup

We naturally develop patterns of thought and behavior over time. These are a sort of survival technique, enabling us to deal with what life has taught us can be classified and dealt with by recourse to routine approaches. As a result, our reservoirs of intellectual energy are freed from being drained by repetitive solutions to the same problems, and are available to be alert to … [ Read more ]

Ben Horowitz

Some employees make products, some make sales; the CEO makes decisions. Therefore, a CEO can most accurately be measured by the speed and quality of those decisions. Great decisions come from CEOs who display an elite combination of intelligence, logic, and courage.

Putting a Face to a Name: The Art of Motivating Employees

Could a simple five-minute interaction with another person dramatically increase your weekly productivity? In some employment environments, the answer is yes, according to Wharton management professor Adam Grant. Grant has devoted significant chunks of his professional career to examining what motivates workers in settings that range from call centers and mail-order pharmacies to swimming pool lifeguard squads. In all these situations, Grant says, employees who … [ Read more ]

Cyril Connolly

Hate is the consequence of fear. We fear something before we hate it.

Byron Katie

I can find only three kinds of business in the universe: mine, yours and God’s. Much of our stress comes from mentally living out of our business.

What Strong Teams Have in Common

The five sure signs of an excellent team.

William Deresiewics

This is what the contemporary self wants. It wants to be recognized, wants to be connected: It wants to be visible…If the property that grounded the self, in Romanticism, was sincerity, and in modernism it was authenticity, then in postmodernism it is visibility.

So we live exclusively in relation to others, and what disappears from our lives is solitude….But no real excellence, personal or social, … [ Read more ]

What Really Motivates Workers

This essay appears in “The HBR List: Breakthrough Ideas for 2010,” which is compiled by this journal in collaboration with the World Economic Forum. The ten problems and the innovative solutions are discussed in each essay. This particular essay describes research demonstrating the importance of daily work progress, even incremental progress, for motivating workers. Additional research showed that managers underestimate the importance of facilitating progress … [ Read more ]

Donald Sull

Companies that execute on their strategies quickly and effectively tend to construct solid organizational hardware: information systems, corporate priorities, hydraulics, incentives, and so forth. But they also program in software—that is, the right culture, people, and leadership for execution. Indeed, the most agile organizations I have studied share a core set of values: achievement that recognizes and rewards employees for setting and achieving ambitious goals; … [ Read more ]

f Score – How Do You Trigger Fascination?

The F Score test reveals which fascination triggers (there are 7) you naturally apply, which others you should consider, and how to refine them to become more persuasive.