The value-adding task of filling the gap between work prescriptions and actual situations creates stress. Without recognition, stress becomes distress, and people stop investing the intelligence and energy that make the whole difference in quality. Only recognition can make doubt, anxiety, and fear meaningful – “My pain was not in vain” – and help reorient stress toward the positive building of one’s working identity.
Source: Boston Consulting Group (BCG)
Subjects: Management, Organizational Behavior