It’s Time To Take Control

Fed up with the failure of consultant-led enterprise software projects, CIOs are demanding more (and less) from the big consultancies or doing without them altogether.

How to tell whether a potential client is worth your time

Asking the right questions can tell you whether a potential client is serious about using your services or is just wasting your time. Get the information on what every consultant should ask and how to know when you should bail out.

Note: free membership required

Getting to Know You: Gearing your KM for Competition

When you’re forced to cut costs in your business, you must carefully weigh what’s most important to your competitive edge. The recently-constructed, expensive institutions supporting Knowledge Management (KM) may be the first to go – after all, their contribution to the bottom line is hard to measure, and they represent high fixed costs for the firm. But is this necessarily the right move? Professors Elie … [ Read more ]

Patricia Seybold

world-renowned consultant, author and speaker, CEO of Patricia Seybold Group, and champion of things customer-related

Lionel Carrasco

Co-founder and CTO of Alterbrain, an integration services consulting firm focused on Latin American bricks and mortar companies

John Hagel III

chief strategy officer at 12 Entrepreneuring; author of bestsellers Net Gain: Expanding Markets Through Virtual Communities and Net Worth: Shaping Markets When Customers Make the Rules

Dr. Thomas Steding

Former CEO of Metacode Technologies and a veteran Silicon Valley consultant.

Management consultants: what do they do?

Very little observational data are available on what management consultants actually do on an hour-to-hour basis. The purpose of the present research study is to gain insight into the work of management consultants by answering the following questions: (1) What are the characteristics of the management consultants’ working days? (2) What are the characteristics of the management consultants’ verbal interaction patterns during scheduled interactions? … [ Read more ]

Strategy: What Digital Business Service Providers Mean When They Say It

Strategy in digital business has become an increasingly significant component of Digital Business Service Provider (DBSP) offerings. Pure plays have and are becoming more experienced, and are serious competitors to the more traditional strategists. DBSP strategists take over where the traditional consultancy process lets go. They serve largely in the operational strategic role by taking the business idea to the step of design and architect … [ Read more ]

Bert Ellis, Jr.

Chairman and CEO, iXL Enterprises; webcast also includes panel of industry experts

Michael Fleisher

CEO of the Gartner Group

How Big 5 consulting firms use Intranets and what they can teach us

Article tracks some of the features and lessons learned from Intranet strategies to manage employee and expert knowledge at Booz-Allen, Arthur Andersen, E&Y and KPMG.

Expert Marketplace

PENgroup.com’s Expert Marketplace aims to empower businesses to effectively and efficiently identify, evaluate, qualify and competitively select consulting firms; integrating a robust set of Web-based procurement tools with performance data on consulting firms dramatically reduces the time and risk associated with obtaining consulting services.

Ethics In The Advisory Industry

Consulting firms would do well to enact business ethics policies that are adhered to and managed