IT Overspending Aug 12, 2003 / 105 views / / Favorite 0This content is restricted to site members. Please log in or registerPost navigation← Previous postMainframe Applications Still SignificantNext post →CustomerSat Best PracticesMore Related PostsIs Your ERP System Lean and Human-Centered?Hyper-Personalization for Customer Engagement with Artificial Intelligence3 Visions of the Future of AI for Customer Engagement: 2027 ScenariosThe algorithmic trade-off between accuracy and ethicsDaniel Hulme