Jonathan Byrnes [Archive.org URL]

Productive learning often takes place in stages. First, the learner is exposed to the core concepts, and then he or she tries to apply them and finds that he or she needs to understand them better. This makes the learner more receptive, and so the process repeats itself. Most effective courses are structured this way. Periodic tests help highlight progress and areas where more work is needed. By contrast, all too often in business, subordinates are simply instructed and left largely on their own.

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