Although a significant number of readers might herald this latest book on leadership as a godsend for their organization, it is difficult to ignore the fact that Salacuse has provided an immensely action-packed practical prescription. It begins and ends with communications, as Salacuse admits its fundamental power to gain trust and motivate others. Much of his advice is also based on knowledge of others’ interests and the concomitant willingness to tailor messages, conversations, and potential outcomes. With these two competencies, leaders seeking to lead others can readily follow the myriad lists, from the principles affecting critical conversations (interactional, personal, and individual) to the seven daily tasks of leadership (direction, integration, mediation, education, motivation, representation, and trust creation). Some counsel is accompanied by bona fide case histories. A good starter that leads to Warren Bennis and others. Barbara Jacobs
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