Supply chain management is a key capability for any company needing to cut manufacturing costs via a well-planned logistics strategy. The authors share their academic and professional experience to help readers understand recent supply chain successes and challenges with such contemporary and cutting-edge examples as Wal-Mart and Dell. The chapters are presented in basic topic areas including network planning, product design, customer value, information technology, integration, and global issues. Case studies and real life examples illustrate important points. The information provided is flexible enough to apply to most industries. The book’s intended audience is managers and consultants involved in all aspects of the operations process. [HBS Working Knowledge Annotation]
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