Until recent times marketing was perhaps the only corporate department that did not use metrics that were meaningful to bottom-line-oriented CEOs and CFOs. But that indifference to metrics is becoming a thing of the past. Marketing executives are paying more attention than ever to ways in which they can measure the impact of marketing initiatives on their companies’ financial performance. Developing appropriate metrics to capture the financial impact of marketing will be a key topic for discussion at an upcoming conference co-sponsored by Wharton, McKinsey & Company and the Marketing Science Institute.
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