When loyalty conflicts with honesty, when fairness conflicts with pragmatism, or when social responsibility conflicts with obligation to shareholders, people become conflicted. And when their actions are inconsistent with their values, they either experience guilt, anger and embarrassment. People try to minimize such cognitive dissonance by rationalizing or even denying their behavior, discounting the consequences of it or simply blaming others.
Content: Quotation
Authors: Gerard H. Seijts, Jeffrey Gandz, Mary Crossan
Source: “Ivey Business Journal”
Subjects: Organizational Behavior, Personality / Behavior, Values
Authors: Gerard H. Seijts, Jeffrey Gandz, Mary Crossan
Source: “Ivey Business Journal”
Subjects: Organizational Behavior, Personality / Behavior, Values
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