Yes, disruptive technologies enable tremendous opportunity for organizations to become smarter, more agile, more flexible, and more responsive. But technologies are becoming integral to organizational processes before many people have fully considered the ramifications of their usage. As some leaders are learning, some applications, devices, and systems raise ethical dilemmas each time employees use them. Stories of organizations encountering new challenges related to privacy, algorithmic bias, and a range of other technology-related ethical issues illustrate the reputational and even financial risks for organizations.
But organizations and their leaders seldom develop an overall approach to the ethical impacts of technology use—at least not at the start of a digital transformation. Further, companies that don’t consider technology to be their core business may simply assume that these considerations are largely irrelevant, even as they increasingly rely on advanced digital and physical technologies to run their day-to-day operations.
Authors: Brenna Sniderman, Catherine Bannister, Natasha Buckley
Source: Deloitte Review
Subjects: Ethics, IT / Technology / E-Business, Organizational Behavior
Click to Add the First »