Michael Roberto [Archive.org URL]

In many of the management teams I’ve studied, an unwillingness to disagree has proved a problem. This seems to be the general pattern. It’s more difficult to draw people out than to control. Within a team there is a sort of natural policing that goes on which means excessive combativeness usually isn’t tolerated. On the other hand there are no sanctions against someone who sits silently and doesn’t disagree – and that sort of behaviour can go on for a long time.

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