Rayona Sharpnack is a teacher and a mentor to some of the most powerful women in some of the most important companies around. Her message: Don’t worry so much about what you need to know. Instead, figure out who you need to be.
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“Most change programs inside of companies don’t work because they address content ( the knowledge, structure, and data in a company ) or process ( the activities and behaviors ), but they never address the context in which both of those elements reside.”