Do you have customers that leave suddenly? You’ve been doing this outstanding job for them, lavishing them with truckloads of service and yet they’re gone without a word.
The key operating factor here is ‘without a word.’ That’s the scary part! The silent ones are always the most dangerous. If you would like to learn how to keep your customers, you’ve first got to keep them noisy.
How can you make complaining clients one of your biggest assets?….
Like this content? Why not share it?
There Is 1 Comment
Click to See or Add Your Own »
Click to See or Add Your Own »
writing style is not the best, but the main point is dead on as I am sure we can all attest as consumers…