Managing Transportation

Across industries, companies are dealing with ever-increasing transportation costs due to rising energy costs, complex supply chains, and a competitive marketplace where customers are becoming more demanding and therefore shipments are becoming more fragmented. With costs that approach 5 percent of total sales and 15 percent of the cost of goods sold, reducing transportation costs can be tantamount to a company’s success — if not … [ Read more ]

Addressing the Muslim Market

Can You Afford Not To? Throughout the world, Muslims are becoming increasingly active as investors and manufacturers, bankers and traders, competitors and suppliers, and becoming real partners in a global economic system. Muslims comprise one of the fastest growing consumer markets in the world and, hence, represent a major growth opportunity for businesses around the world.

Getting Control of Your Inventory

To a CFO, inventory is often a line item on the balance sheet that measures inventory turns against the income statement (cost of goods sold). This COGS analysis provides an overall view of how much inventory is held across the company’s supply chain. What it doesn’t provide, however, are the reasons why the inventory is there in the first place or whether the return on … [ Read more ]

José María Figueres

We need to change our educational experience drastically, from one in which we learn to “know” something, toward one in which we learn to “learn” something. The old learn-to-know model is an outcome of the needs of the industrial revolution. Today, some 200 years later, we need to educate for the knowledge economy, which requires a completely different tool set and therefore a different educational … [ Read more ]

Serving the Low-Income Consumer: How to Tackle This Mostly Ignored Market

Facing saturation and cutthroat competition in long-established markets, many multinational companies are seeking new markets. Yet until recently, they have largely ignored the more than 5 billion low-income consumers, thinking these consumers have no money to spend or are impossible to reach. Now several companies are disproving these perceptions.

Call Centers Can Be Profit Centers

Your customer contact center is more important to your customer relationships than you think, especially if you know which calls to keep and which calls to outsource.

Designing the Leveraged Organization

The easy days of the pure SBU are gone as the world continues to turn into a modular one of cross-unit synergies, outsourcing and strategic alliances. This rotation means more companies must perform a balancing act-breaking apart value chains while still making sure the new interfaces fit with the corporate strategy.

Key Supply Strategies for Tomorrow

Less than a generation ago, the procurement function’s leader was typically a director who reported to a vice president who reported to a member of the executive team. Today, supply management has a seat in the executive suite and sees its responsibility and accountability constantly increasing.

To explore the future of supply management, the Center for Advanced Procurement and Supply (CAPS) Research, the Institute for Supply … [ Read more ]

Execution is Everything: The Keys to Offshore Success

Companies continue to aggressively pursue offshoring, even in the face of negative onshore media attention. Why? Because offshoring offers potentially great rewards: It helps companies compete in a global age, creates value for their shareholders, and improves their operational performance.

Want a More Flexible Supply Chain?

As complexity and demand for new products grow, companies are realizing that their supply chains need to be more flexible.Yet while they realize the importance of flexibility, they struggle with how to accomplish this difficult task.

Randy Garber, Suman Sarkar

While today’s “enterprise” may be inextricably linked to its supply chain partners, ERP systems continue to define the entrprise as being principally focused on internal transactions, decisions, visibility, and reporting. This view can limit the supply chain’s flexibility.

Creating New Jobs and Value With Private Equity

Forget what you might have heard about Private Equity (PE). Contrary to popular belief, there is no evidence that PE destroys companies and employment. In fact, the latest statistics reveal that PE accelerates the growth of jobs and generates value (to the tune of one million over the past four years in Europe and 600,000 in the United States). Is it time for traditional firms … [ Read more ]

How to Write an RFP

There’s nothing new about requests for proposals (RFPs). Companies have been using them for years to source products and services. But sourcing information products is another matter. While RFPs are customary in government organizations and academia, in other sectors, information products are more often purchased through a process of discussion and negotiation.

Today, however, more companies are becoming smarter about consolidating their spending on information … [ Read more ]

Multisourcing: Managing a Portfolio of Deals

Forget everything you think you know about outsourcing. The promised results are not materializing and while companies continue to ink deals, they’re not the megadeals of the past. Today’s contracts tend to be smaller and shorter. As outsourcing deals change so must a company’s approach. It’s time to think of outsourcing as you do a product portfolio-with different strategies for different deals.