Tony Mayo

By analyzing our pool of great business leaders by decade, three distinct leadership patterns or archetypes emerged. We called these leadership archetypes Mold-Makers, Mold-Breakers, and Mold-Takers.

Makers essentially created or enhanced businesses that took advantage of the coalescing context of their times. They built businesses that thrived in a specific contextual framework and modified their operations and leadership styles as the contextual factors evolved. Some admittedly … [ Read more ]

Tony Mayo

Despite the overwhelming evidence to the contrary, boards tend to favor the “proven” talent, but often fail to ask “proven in what context?”

Stever Robbins

One popular reason for giving equity is “We want people thinking like owners.” But think again. Most employees don’t want to think like owners; otherwise, they’d be out there starting companies…We say, “think like an owner” when we mean, “be cost-conscious.” And equity is supposed to do that?

D. Quinn Mills

It is useful, but not yet common in our literature and discussion of business, to distinguish among leadership, management, and administration. They are in fact very different; each is valuable and has its place. Briefly, leadership is about a vision of the future and the ability to energize others to pursue it. Management is about getting results and doing so efficiently so that a financial … [ Read more ]

The HBS Toolkit: Lifetime Customer Value Calculator

The Harvard Business School offers up this downloadable interactive workbook, which is designed to help estimate the cost of acquiring a customer and the Net Present Value (NPV) of that customer’s business during his or her useful economic life. The simple model is programmed to evaluate a single product offering. The more complex model allows you to incorporate multiple products with distinct customer loyalty and … [ Read more ]

Managing at the Right Level

In many organizations, managers manage at one level too low. And that makes it difficult to create paradigmatic change.

Four VCs on Evaluating Opportunities

Four venture capitalists explain to Harvard Business School professor Mike Roberts and senior research associate Lauren Barley how they evaluate potential investments.

The four:
– Russell Siegelman (Partner, Kleiner Perkins Caufield & Byers)
– Sonja L. Hoel (Managing Director, Menlo Ventures)
– Fred Wang (General Partner, Trinity Ventures)
– Robert Simon (Director, Alta Partners)

Flexibility Key to Retaining Women

In the workplace, employers need to take into account women who take a temporary “off-ramp” from their careers. Here is how to keep them connected to your company.

Finding New Sources of Strategic Advantage

Now is a good time to take a fresh look at your sources of capability building, according to the new book The Only Sustainable Edge. Book excerpt plus Q&A with coauthors John Hagel III and John Seely Brown.

Great Managers Understand Their People

Average managers treat all their employees the same. Great managers discover each individual’s unique talents and bring these to the surface so everyone wins. An excerpt from Harvard Business Review.

Marcus Buckingham

Conventional wisdom holds that self-awareness is a good thing and that it’s the job of the manager to identify weaknesses and create a plan for overcoming them. But research by Albert Bandura, the father of social learning theory, has shown that self-assurance (labeled “self-efficacy” by cognitive psychologists), not self-awareness, is the strongest predictor of a person’s ability to set high goals, to persist in the … [ Read more ]

Jonathan Byrnes

At the core of marketing in the Age of Mass Markets is a four-factor classification of marketing decision variables that everyone learns in first-year marketing courses, the “four P’s.” These P’s are product, place, promotion, and price.

What’s missing? Profitability, which I call the “fifth P.”

The four-P mentality is responsible for the crazy-quilt pattern of profitability in every business today. It is simply assumed that if … [ Read more ]

Tips for the CEO Candidate

Think you’re ready to step up to the top job? Get in line-there’s plenty of competition. Here’s advice for ascension from top recruiter Gerry Roche, of the executive search firm Heidrick & Struggles.

Achieving Supply Chain Productivity

Forget traditional supply chain management. Managers must be responsible for the earning power and productivity of the assets in their trust, not just cost control.

Negotiating What You’re Worth

Should you be the first to mention money? What is your main goal in negotiating a salary raise? How do you prepare for negotiation obstacles? A negotiation expert gives tips in this article from the Harvard Management Communication Letter.

Are You Auction Savvy?

Millions of people participate in online auctions everyday-numbers that are enticing more and more academics to investigate what auctions can tell us about economics, human behavior, and the way we make business decisions.

Harvard Business School professors Alvin E. Roth and Deepak Malhotra have each independently looked at auction behavior and derive some advice for business people who daily bid for everything from chips to consultants.

Roth … [ Read more ]

Rakesh Khurana, Nitin Nohria, and Daniel Penrice

One way of looking at the problem with American management today is that it has succeeded in assuming many of the appearances and privileges of professionalism while evading the attendant constraints and responsibilities. Although it is now fashionable in some quarters to denigrate professionals as elites enjoying shelter from the rough-and-tumble of the marketplace, do we as a society really wish to surrender the benefits … [ Read more ]

Is Business Management a Profession?

If management was a licensed profession on a par with law or medicine, there might be fewer opportunities for corporate bad guys.

Striking a Deal with a Difficult Negotiator

How can you make someone be reasonable? Lawrence Susskind, professor and professional negotiator, tells how to deal with the most difficult breed: the apparently irrational negotiation partner.

Are You Ready to Go Global?

Don’t think of offshoring as just reducing expenses-it’s a great way to generate new revenue. This Harvard Business Review excerpt helps you determine if your company is ready for a global reach.