532 Posts found for Source: Harvard Business School (HBS) Working Knowledge

The usual loyalty-building strategies for consumer markets may backfire in business markets. In this excerpt from Harvard Business Review, marketing specialist and HBS professor Das Narayandas describes how to better serve business customers.

Content: Article | Author: Das Narayandas | Source: Harvard Business School (HBS) Working Knowledge | Subject: Marketing / Sales

You want to concentrate and collaborate, but how can you get the best of both worlds in your current office set-up? An excerpt from Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers.

Content: Article | Author: Thomas H. Davenport | Source: Harvard Business School (HBS) Working Knowledge | Subject: Organizational Behavior

Data continuously flows into the modern business, but many managers fail to effectively communicate to the troops what quarterly updates, analyses, and division reports really mean to their work.

Content: Article | Author: Roly Grimshaw | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Personal Development, Productivity / Work Tips

Consumers like choice-but not too much of it. Presented with too many options, buyers may run to a competitor, says professor John Gourville. Here’s what new research says about “overchoice.”

Content: Article | Author: Poping Lin | Source: Harvard Business School (HBS) Working Knowledge | Subject: Marketing / Sales

Emerson Electric was humming along in the early 1980s when it got a jolt of reality: Suddenly, it was losing valuable business to global competitors. An excerpt from the new book Performance Without Compromise.

Content: Case Study | Authors: Charles F. Knight, Davis Dye | Source: Harvard Business School (HBS) Working Knowledge | Subject: International | Industry: Manufacturing | Company: Emerson Electric

What should you be doing to manage supply chain risk? As supply chains grow ever more complex, the question has never been more difficult to answer.

Content: Article | Author: David Bovet | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Operations, Risk Management

Four steps to ensure that the right decisions are made by the right people.

Content: Article | Authors: Michael C. Jensen, Peter Jacobs | Source: Harvard Business School (HBS) Working Knowledge | Subject: Organizational Behavior

When it comes to supply chains, having three or more may be just what you need to meet the needs of your best customers.

Content: Article | Author: Jonathan Byrnes | Source: Harvard Business School (HBS) Working Knowledge | Subject: Operations

You are the hiring manager with a nasty decision to make. Would you hire the lovable fool or the competent jerk? This Harvard Business Review excerpt suggests that the decision is complicated.

Content: Article | Authors: Miguel Sousa Lobo, Tiziana Casciaro | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Human Resources, Organizational Behavior

Decisions are rich events. Your values get expressed through your decisions. Decisions communicate your priorities to everyone (including you!).

Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subject: Decision Making

The usual employee-orientation process needs to be retired. In this article from Harvard Management Update, savvy companies explain how to jump-start the success of new managers. Tip: Set up meetings, use technology, and coach newcomers.

Content: Article | Author: Lauren Keller Johnson | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Human Resources, Management

Someday your current job will be a line entry on your resume. Under the entry, you’ll have two or three bullets to describe your major accomplishments. “Did a good job of doing what always was done” can’t be one of them.

There is a lot of power in reflecting at the beginning of a new job on what you want the two or three bullets … [ Read more ]

Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subject: Career

How can you recognize leadership potential in a young person? The most important clue is whether the person has identified and sought out a work situation in which he or she feels real passion. If a person doesn’t have the drive or ability to get his or her own situation right, how will he or she be able to do this for a company?

Content: Quotation | Source: Harvard Business School (HBS) Working Knowledge | Subject: Leadership

Managing quantum change is a complex, daunting process. It is very important to bear in mind that the “true north” in any management process is to maximize the long-run health of the company. In order to reach this objective, a manager can frame an effective change process using six principles.

Content: Article | Author: Jonathan Byrnes | Source: Harvard Business School (HBS) Working Knowledge | Subject: Change Management

Your new vision statement sounds nice, but what’s next? Here are useful definitions to help you decide if you’ve set a direction that can truly get traction.

Content: Article | Author: Stever Robbins | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Management, Strategy

Yes, you understand your company needs to compete in emerging markets. But which country is the best fit for you? A Harvard Business Review excerpt.

Content: Article | Authors: Jayant Sinha, Krishna G. Palepu, Tarun Khanna | Source: Harvard Business School (HBS) Working Knowledge | Subject: International

Do you know how to find strength in numbers? The secret, according to this article, is to agree on the substance of the negotiation, then identify, leverage, and smoothly coordinate each team member’s unique abilities.

Content: Article | Author: Elizabeth A. Mannix | Source: Harvard Business School (HBS) Working Knowledge | Subject: Negotiation

It damages your reputation, your company, and the deal if you make empty threats in negotiation. In this article, HBS professor Deepak Malhotra explains six steps for powerful follow-through.

Content: Article | Author: Deepak Malhotra | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Negotiation, Personal Development

Harvard Business School is famous for its case method of classroom teaching. Here is a look at some of the classic cases that have been taught to business leaders worldwide-and are still in use today.

Content: Case Study | Author: Garry Emmons | Source: Harvard Business School (HBS) Working Knowledge | Subject: Case Related

Business leadership is at the core of Asian economic development, says HBS professor D. Quinn Mills. As he explained recently in Kuala Lumpur, the American and Asian leadership styles, while very different, also share important similarities.

Content: Article | Author: D. Quinn Mills | Source: Harvard Business School (HBS) Working Knowledge | Subjects: International – Asia, Leadership