When and How to Drive Real Value with CSR

CSR can drive economic and reputational value in targeted circumstances and, improve a company’s bottom line. To make CSR a value-generating strategy executives must understand the contexts in which responsible practices are more likely to pay off and implementing the practices with specific principles, including competence, in mind. In this sense CSR works like other dimensions of strategic positioning, such as the quality of products … [ Read more ]

Pinpointing the Value in CSR

Proponents of corporate social responsibility (CSR) initiatives tend to justify their position by arguing that these expenditures improve a company’s economic performance―allowing it to earn higher profits through enhanced brand reputation, more-productive employees, and insulation from regulatory penalties. In other words, executives promote the company’s own interests by pursuing a strategy of “doing well by doing good.”

In contrast, economist Milton Friedman proclaimed in 1970 (the … [ Read more ]

Principles of Pricing

Because management is not an exact science, several approaches that appear obvious turn out to have little value. In a book published this year—and particularly in a chapter devoted to pricing and competition—Kellogg School of Management professors Rakesh Vohra and Lakshman Krishnamurthi outline why many preconceived ideas can be wrong.

Is There a Female Leadership Style?

In recent years, women have been making their way in ever-increasing numbers to the uppermost rungs of the corporate ladder, ascending to leadership positions once occupied almost exclusively by men. All of this got David Matsa, an assistant professor of finance at the Kellogg School of Management, wondering: will women at the top of the corporate world be different sorts of leaders than men are? … [ Read more ]

Do Less: Why Managers Should Stop Micromanaging and Trust Their Employees

In looking at the great leaders of history many people probably assume that they must have taken a particularly active role in running their organizations. But J. Keith Murnighan, a professor of management and organizations at the Kellogg School of Management, says that is not the best way to manage an organization. Murnighan contends that the most successful leaders delegate virtually all the regular work … [ Read more ]

Making Up Our Minds

When are people individuals and when are they part of a group?

Inspiring Loyalty by Asking, “What If?”

“What if” is a powerful and emotional question. People often fantasize about how they would handle a tough situation if they got a second chance. At the other extreme, individuals may undergo a life change when someone they care about survives a near-calamity. They ponder, What if he or she had died?
Such counterfactual reflection, as it is called, can elicit intense feelings. People who imagine … [ Read more ]

Mergers Can Be Risky Business

When one company merges with another, common business wisdom suggests that the newly combined firm has a lower risk of going into default, because the transaction gives the merged corporation greater diversity than the two individual participants. But according to a study by Craig Furfine, a clinical professor of finance at the Kellogg School of Management, and Richard Rosen, of the Federal Reserve Bank of … [ Read more ]

Where Busy Bees and Business Converge

The striking similarities between ecological and organizational networks. Based on the Research of Serguei Saavedra, Brian Uzzi And Felix Reed-Tsochas

From Web Visits to Firm Orders: Analyzing Web Visitor Click Data to Streamline Sales Efforts

When people think of selling goods over the Internet, many envision e-commerce sites such as Amazon or Zappos, but the majority of retail sales still happen offline. Jan Van Mieghem evaluated how vendor websites can lead to old-fashioned orders.

Better Decisions Through Diversity: Heterogeneity Can Boost Group Performance

Achieving diversity within an organization is not just a laudable accomplishment in its own right. According to research by Katherine W. Phillips, groups with diverse memberships often perform better than ones with more homogeneous make-ups.

The Downside of Deliberating: Why You May Not Want to Think it Over

“Sleep on it” is common advice given to anyone facing a big decision. Yet research by Loran Nordgren shows you may want to stick with your first impression instead.

Paying Sales Professionals: Why compensation plans for sales people vary

Determining compensation for sales professionals is often a trade-off between salary and incentive-based plans. Anne Coughlan examined a multitude of compensation arrangements to discover the “best” plan for a person depends on a number of factors.

Minimum Wage Matters: Increasing the minimum wage may not help low-wage workers

The impact of increases in the minimum wage has long caused controversy in political and management circles. Supporters of regular increases argue that those raises are necessary to keep working people from falling below the poverty line. Opponents contend that the increases actually prevent less qualified workers from entering the labor pool because employers can no longer afford to hire them.

Unfortunately, little data existed to … [ Read more ]

Corralling Consumer Choice

If consumers like to choose the products they buy, then providing more choice would seem like a smart business decision for a retailer. Research by Alexander Chernev suggests this is not always the case.

Consistent Contributors: Putting the team first helps solve the “cooperation problem”

Putting the team first helps solve the “cooperation problem”: Cooperation is risky business—group members who place their own interests above the greater good can scuttle the whole endeavor. But cooperation is everywhere, and research by J. Keith Murnighan shows consistent contributors may be the key to successful groups.

Pyramidal Blind Spots: Perils of International Joint Ventures

Perils of international joint ventures: Foreign companies often enter joint venture partnerships unaware of the dominating corporate governance practices in developing countries. Susan Perkins outlines the potential costs of not recognizing and accounting for these dynamics in the design of a joint venture.

Losing Touch: Power Diminishes Perception and Perspective

Power diminishes perception and perspective: Why are some managers seemingly incapable of understanding their subordinates’ points of view? Adam Galinsky finds that high-power individuals anchor too heavily on their own perspectives and demonstrate a diminished ability to correctly perceive the perspective of others.

Reading the Org Chart: What a firm’s structure can tell us

What a firm’s structure can tell us: A firm’s organizational chart can reveal important insights into the inner workings of a firm. David Besanko suggests that the firm’s structure can also reveal much about its competencies and competitive advantages.