Managing a Sprawling Service Business

Micromarket modeling fills an analytical void that plagues managers of growing service networks. Using relatively simple and available tools, this approach can provide previously inaccessible insights into the development of winning strategies for service businesses. It can help senior managers to make strategic decisions, such as whether new businesses should be created, and to devise tailored, market-specific strategies. And it can help managers work closer … [ Read more ]

The Return of Artificial Intelligence (AI)

Artificial intelligence (AI) has come in and out of vogue more times than Madonna in the past 20 years: it has been hyped and then, having failed to live up to the hype, been discredited until being revived again. AI’s biggest enemy may be the promises made by its proponents. Nonetheless, the AI-development community has generated techniques that are beginning to show promise for real … [ Read more ]

The e-tailer’s secret weapon

General retailers use their expertise in a few core categories to attract customers, but over the Web they must offer more. Enter the on-line category manager.

Learning to Love Recessions

Most companies battened down the hatches during the recession of the early ’90s. But the more successful competitors pressed their advantages.

Taking Tesco global

This is not a traditional academic case, but rather a detailed interview with David Reid, deputy chairman of the United Kingdom’s largest grocer, Tesco. In it he explains the company’s international strategy and their online delivery model among other items.

A value culture for agriculture

To become high-performing businesses, agricultural co-ops must move away from their traditional role as service providers.

Editor’s Note: not a typical academic case but rather a detailed analysis by McKinsey

Doing Good By Doing Well

Nonprofit organizations should consider creating wealth rather than merely redistributing it.

Dominic Barton, Roberto Newell, and Gregory Wilson

In normal times, four boundaries limit the scope and nature of a company’s business: regulations, competition, customers’ attitudes, and the organization’s ability to change. In times of crisis, however, the boundaries often shift dramatically, and those shifting boundaries can become the means through which companies improve their competitive position.

When carve-outs make sense

Most carve-outs destroy shareholder value during the two years after the transaction. Yet there is one important exception.

Time for CFOs to step up

As investors home in on business fundamentals and credible accounting, the CFO’s traditional oversight of planning and performance takes on new urgency.

India-From emerging to surging

In a decade, the country could more than double its gross domestic product per capita-but only if its government and people act quickly and decisively.

Putting citizens on-line, not in line

Electronic government can provide faster, more convenient, and more accurate services that will improve the lives of the people.

Not-for-profit management: The gift that keeps on giving

Nonprofit organizations should focus on building a lasting organization and on developing effective performance metrics. To make this possible, donors must change their approach to philanthropy.

Deals that Create Value

No doubt the market is skeptical about M&A, but it is a lot more receptive to some kinds of deals than to others. Inquire before you acquire.

How good management raises productivity

Competition tends to boost productivity in an economic sector. Does good management help, too? A new McKinsey study finds that it does. Managers who employ high-caliber people, reward performance, and minimize waste also raise productivity, especially in competitive environments.

Editor’s Note: This is a premium-content article that has been provided free by special arrangement – not sure how long the free link will remain valid… … [ Read more ]