Chip Conley

Freeing up the mind is a good way to get to inspiration. We fill our lives with so little space. Inspiration looks for crevices to parachute into. The fewer crevices you create in your life, the less likely you are to have inspiration come through you. You need to allow yourself to be a vessel so that something can come through you.

Charles O’Reilly: Why Some Companies Seem to Last Forever

All companies hit rough patches from time to time. But only a few manage to survive decade after decade — some of them in a form that bears no resemblance to the original organization. Nokia began in 1865 as a riverside paper mill along the Tammerkoski Rapids in southwestern Finland. In the late 1880s, Johnson & Johnson got its start by manufacturing the first commercial … [ Read more ]

Why Bosses Matter

Middle managers don’t get lots of respect in the workplace. And for a variety of reasons, scholars have mostly studied the worth of CEOs and the efficacy of various management practices. But a new study by Kathryn Shaw, Edward Lazear and Christopher Stanton suggests that front-line supervisors are far more important than many have thought.

Making Hard Choices Easier for Customers

Uzma Khan’s research shows that catchy phrases aren’t always the best way to help potential customers make decisions.

John Doerr: What To Look For When Joining a Company

John Doerr, general partner at Kleiner Perkins Caufield & Byers, discusses what one should look for when joining a company.

Beyond Biases

In their new book, Chip and Dan Heath lay out a path for making better decisions.

Olivia “Mandy” O’Neill

There’s a huge degree of variation in organizations, even in the same industry, and a lot of it depends on the extent to which the behavior [kindness] is encouraged, trained, and rewarded. We know from the research on management that there’s a tendency toward attraction, selection, and attrition: People who are kind, generous, and compassionate tend to be attracted to and be selected by organizations … [ Read more ]

Why Do Some Ideas Spread?

Can any message be shaped to spread? A scholar offers tips to increase the odds.

Jennifer Aaker: The Seven Deadly Sins of Storytelling

A Stanford GSB professor of marketing explains why engaging your audience is key to success.

Baba Shiv: How to Make Better Decisions

Baba Shiv demystifies the brain chemistry that controls our decision making, and explains how you can regulate it to make better decisions. He also uses the latest neuroscience research to answer the question, “Is it better to make decisions in the morning or the afternoon?”

Jesper Sørensen: Startups vs. Big Business

Jesper Sørensen reveals the competitive advantages and disadvantages that startups and established companies can exploit as they compete for customers in new markets

Putting the Customer First

Hayagreeva Rao explains why innovation is about more than just new technology.

The Trouble with One at a Time

New research shows that seeing all your options at once makes you happier with the choice you make.

The Art of the Imperfect Pitch

Professor Baba Shiv discusses how you can coax risk-averse managers to innovate and introduces the “X Framework.”

Building Organizations That Work

It’s hard to find fault with the concept of equality. To this day, no one in his right mind would ever claim to prefer a stratified social structure to an egalitarian one. Yet, in practice, people sometimes actually favor hierarchical relationships over equal ones, according to a recent study by Stanford Graduate School of Business professor Larissa Z. Tiedens and Emily M. Zitek, an assistant … [ Read more ]

The Power of Potential

Why mere potential can be more impressive than actual achievement.

Chip Conley

You can see who’s most powerful in a society based on who has the tallest buildings. Two hundred years ago it was cathedrals. Fifty years ago it was a government building. Today, in most urban areas, the power rests with business and skyscrapers. Business is the most powerful influence in the world today. Fifty-four of the 100 most powerful entities in the world today are … [ Read more ]