Matthew Ridgway, Hayagreeva “Huggy” Rao

Matthew Ridgway, U.S. army general in the Korean War, says, “The hard decisions are not the ones you make in the heat of battle.” A lot of people can do that. The hard part is actually sitting in a meeting and speaking your mind about a bad idea that’s going to put thousands of lives in jeopardy — and convincing the decision makers that it’s … [ Read more ]

Bob Sutton

It’s interesting, the people who are really good at getting things done, they’re not just optimists. In fact, research shows they have high positive and high negative affect, which means they’re really optimistic and confident things will turn out in the end, but they’re really, really worried about every little detail and how it’s going to screw things up.

Bob Sutton

When we looked at cases where scaling failed, they seemed to have the trifecta of illusion, incompetence, and impatience; this idea of “We’re going to do it all at once, we don’t have time to slow down and do it right. But we’re so great, we can do it.”

James March

Why do we do what we do? Our standard answer is that we do what we do because we expect it to lead to good consequences. [Don] Quixote reminds us that there is another possible answer: We do what we do because it fulfills our identity, our sense of self. Identity-based actions protect us from the discouragement of disappointing feedback. Of course, the cost is … [ Read more ]

James March

The two most important things to know about innovation are: (a) that most new ideas are bad ones, and (b) that separating the rare good ideas from the many bad ones among new ideas is ordinarily impossible. A good deal of effort has been expended in trying to develop some reasonable procedures for the early identification of good ideas. Most such procedures involve applying existing … [ Read more ]

How to Be a Chief Culture Officer

Charles O’Reilly explains why companies that value adaptability perform better, and how managers can create this dynamic.

Carmine Gallo: Three Secrets All Inspiring Messages Share

Carmine Gallo shares the three simple secrets all inspiring messages share, and how inspiring executives and entrepreneurs tell their brand or product story in a way that’s understandable, memorable and emotional.

How Do You Motivate Your Employees?

Sometimes, when a CEO addresses his or her employees, less is more. That’s what Nir Halevy found when he and Yair Berson examined the way in which leaders — whether they are country presidents, chief executives or midlevel managers — communicate with their followers. The two researchers looked specifically at something known as construal level theory, which states that the psychological distance between a leader … [ Read more ]

Jeffrey Pfeffer: Do Workplace Hierarchies Still Matter?

In a world where a junior staffer can tweet to the CEO, the lines that traditionally delineated power and influence have been blurred. So much so, in fact, that when Jeffrey Pfeffer teaches about corporate America’s hierarchical power structure, his students often push back. That model of power isn’t relevant anymore, they insist. Such 20th-century thinking. They’re wrong.

Deborah Gruenfeld, “Acting with Power”

Is it more important to say the right thing or act the right way? Professor Gruenfeld provides compelling research about how we perceive power in our relationships, examining the words we use, non-verbal cues and the ways in which we communicate. She shares how we can most effectively get our message across.

Nir Halevy

We consistently find that people are more likely to agree with the statement, “I get the best outcome when we both behave cooperatively” than they are with “I get my best outcome when I behave competitively and they behave cooperatively.” But we still have about 15% who say that they get the best outcome when they exploit the other person’s cooperation unilaterally, and those 15% … [ Read more ]

Is It Time to “Repot” Your Career?

How changing your trajectory can lead to greater innovation, success, and meaning in your work.

Carole Robin: Feedback is a Gift

Giving feedback is one of the most difficult things a manager has to do. But Carole Robin says “if you do it right, the other person also feels cared for, valued, and closer to you.” Here’s how.

Workshop: Compelling and Confident Communication

Communication is critical to success in business and life! Concerned about an upcoming interview? Anxious when asked to provide your thoughts during a meeting? Fearful of giving a presentation? Then, you are not alone. Many of us are uneasy about speaking in public. Matt Abrahams delivers a workshop designed to provide you with several practical techniques you can use to communicate more confidently.