What Can You Do Better?
Paul Leinwand, coauthor, with Cesare Mainardi, of The Essential Advantage: How to Win with a Capabilities-Driven Strategy, introduces a guiding maxim for CSR success from Winning Investors Over: Surprising Truths about Honesty, Earnings Guidance, and Other Ways to Boost Your Stock Price, by Baruch Lev.
Content: Article | Source: strategy+business | Subject: Social Responsibility (ESG)
Kill Your Performance Ratings
Neuroscience shows why numbers-based HR management is obsolete.
Content: Article | Authors: Beth Jones, David Rock, Josh Davis | Source: strategy+business | Subjects: Human Resources, Management, Organizational Behavior
Does Your Company Keep Its Promises?
Despite best intentions, many businesses struggle with “commitment drift.”
Content: Article | Author: Elizabeth Doty | Source: strategy+business | Subjects: Management, Organizational Behavior
Katherine Milkman on Why Fresh Starts Matter
The Wharton professor says moments when you wipe the slate clean can help you meet your goals.
Content: Thought Leader | Authors: Katherine L. Milkman, Laura W. Geller | Source: strategy+business | Subjects: Organizational Behavior, Personal Development
Doing Business Where Governance Is Weak
Eight principles for succeeding in markets prone to ethical and legal risks.
Content: Article | Authors: Edward Clayton, Ian Buchanan | Source: strategy+business | Subjects: Ethics, International
How to Scale Up Excellence in an Organization
Stanford’s Robert Sutton discusses the mind-set and strategies of companies that are most adept at building and spreading high standards.
Content: Multimedia Content | Author: Robert I. Sutton | Source: strategy+business | Subjects: Management, Organizational Behavior, Strategy
Management in the Second Machine Age
Future leaders will succeed by being entrepreneurial and by rethinking the balance between financial and social goals.
Content: Article | Author: Tim Laseter | Source: strategy+business | Subjects: General, History
The Entrepreneurship Coach
Working with startups showed Ernesto Sirolli how anyone can have more impact: Shut up and listen.
Content: Article | Author: Sally Helgesen | Source: strategy+business | Subject: Entrepreneurship
Robert Sutton’s Guide to Excellence
The Stanford professor’s latest research explores the practices that enable companies to scale what they do best.
Content: Thought Leader | Authors: Paul Michelman, Robert I. Sutton | Source: strategy+business | Subjects: Management, Organizational Behavior
When It Comes to Customer Service, Don’t Say No
Lewis P. Carbone introduces an excerpt on how to eliminate negative cues from The Effortless Experience: Conquering the New Battleground for Customer Loyalty, by Matthew Dixon, Nick Toman, and Rick DeLisi.
Content: Article | Source: strategy+business | Subject: Customer Related
When Big Data Isn’t an Option
Companies that only have access to “little data” can still use that information to improve their business.
Content: Article | Author: David Meer | Source: strategy+business | Subject: IT / Technology / E-Business
10 Principles of Leading Change Management
These time-honored tools and techniques can help companies transform quickly.
Editor’s Note: see the related (updated?) version of this article at Content: Article | Authors: DeAnne Aguirre, Micah Alpern | Source: strategy+business | Subject: Change Management
Cynthia McCauley’s Manual for Leadership Development
The leadership scholar explains why measurable, experience-based programs are key to helping executives develop their potential.
Content: Article | Authors: Cynthia McCauley, Edward H. Baker | Source: strategy+business | Subjects: Human Resources, Leadership, Management, Organizational Behavior
Derek Lidow on Mastering the Four Phases of a Successful Startup
The former entrepreneur analyzes the leadership skills that new companies need for long-term success.
Content: Article | Authors: Derek Lidow, Eric McNulty | Source: strategy+business | Subjects: Entrepreneurship, Leadership, Management
Does Capitalism Create Social Mobility?
The storyline of capitalism—and the technological innovation that simultaneously supports and drives it forward—is almost always one of ever-greater personal freedom and opportunity. With the liberal application of hard work, inventiveness, or entrepreneurial chutzpah, anyone can rise through the ranks of society. The sky is the limit. Or is it? This is the question that Gregory Clark, economics professor at the University of California, Davis, … [ Read more ]
Content: Article | Author: Theodore Kinni | Source: strategy+business | Subject: Economics
Thomas Malone on Building Smarter Teams
The head of MIT’s Center for Collective Intelligence explains how the social intelligence factor is critical for business success.
Content: Thought Leader | Authors: Art Kleiner, Thomas Malone | Source: strategy+business | Subjects: Management, Organizational Behavior
Cultural Change That Sticks
When properly harnessed, an organization’s culture can be a true differentiator that no competitor can duplicate. However, as pressures on companies build, leaders often become frustrated with the comparatively slow pace of culture evolution. In the rush to implement new strategies and make performance improvements, the legacy culture—employees’ ingrained ways of doing things—can seem like the greatest barrier to change. Unfortunately, most well-intended efforts to … [ Read more ]
Content: Article | Authors: Caroline Kronley, Ilona Steffen, Jon R. Katzenbach | Source: strategy+business | Subjects: Change Management, Management, Organizational Behavior
Lenovo Goes Global
China’s most recognizable brand has plans to overtake Apple and Samsung.
Content: Case Study | Author: William J. Holstein | Source: strategy+business | Subject: International | Industry: Consumer Electronics | Company: Lenovo
The Coherence Premium
The pressure to grow the top line is so intense that most companies pay too much attention to expansion and not enough to building differentiated capabilities. A few companies start from the opposite direction: they figure out what they’re really good at, then develop those capabilities (three to six at most) until they’re best-in-class and interlocking. For them, strategy becomes a matter of aligning what … [ Read more ]
Content: Article | Authors: Cesare R. Mainardi, Paul Leinwand | Source: strategy+business | Subjects: Management, Strategy
Zachary Shore on How to Predict the Future
A historian’s approach to strategic empathy can help you anticipate your rivals’ next moves.
Content: Thought Leader | Authors: Theodore Kinni, Zachary Shore | Source: strategy+business | Subjects: Management, Organizational Behavior
