Dov Seidman
The human operating system comprises all the behaviors of an organization. It has three basic elements, all of which need to change in most companies. The first is governance: the policies, controls, rules, org charts, goals, and objectives that represent the formal structures of the organization. The second is culture: the values, principles, habits, mind-sets, history, lore, and legends that influence how people behave. … [ Read more ]
Content: Quotation | Author: Dov Seidman | Source: strategy+business | Subject: Organizational Behavior
Dov Seidman
I have facilitated sessions with CEOs in which I ask, “How many of you could grab your BlackBerry and in the next five minutes produce a list of your top 25 performers?” All the hands go up. Then I ask, “How many, with the same confidence, could produce a list of your most principled or ethical leaders?” Every hand goes down. They all recognize that … [ Read more ]
Content: Quotation | Author: Dov Seidman | Source: strategy+business | Subjects: Ethics, Leadership, Management, Organizational Behavior
Linda Rottenberg’s High-Impact Endeavor
This social entrepreneur pioneered a new model for mentoring startups in emerging markets. Now she’s replicating it around the world.
Content: Thought Leader | Author: Paula Margulies | Source: strategy+business | Subjects: Entrepreneurship, International, Social Responsibility (ESG)
Ian Livingston
You can rise quite high in an organization by your own personal ability and by doing things better than other people. But as a CEO, you can’t do it all yourself. When you’re running a company with a presence in 170 different countries, you just can’t be there all the time. So it’s the most important part of your job to build the right team. … [ Read more ]
Content: Quotation | Source: strategy+business | Subjects: Achievement, Career, Corporate Governance, Leadership, Management
Romain Bausch
Look at all the different stakeholders of the company and define your position toward each of these groups in the first year. With the board, come to an agreement about corporate governance, about responsibilities, about the delegation of power and authority, and about the strategy. Then take the time to build up your relationship with the employees — to communicate with them, to explain to … [ Read more ]
Content: Quotation | Source: strategy+business | Subjects: Corporate Governance, Leadership, Management
Osman Sultan
What I would say to a new CEO is to draw a diagram and put yourself in the center. At the top of the vertical line, put your board and shareholders; at the bottom of this line, the management team and employees. On the left of the horizontal line, put what we can call the “market-driving factors” — customers, distributors, industrial partners. On the right, … [ Read more ]
Content: Quotation | Source: strategy+business | Subjects: Corporate Governance, Leadership, Management
Ian Livingston
The best advice I get is from CFOs and HR directors, because they’re people who have a view across the entire business.
Content: Quotation | Source: strategy+business | Subject: Miscellaneous
The Capabilities Premium in M&A
A new study of inorganic growth shows that deals made to enhance or leverage the things that companies do well consistently outperform others.
Content: Article | Authors: Cesare R. Mainardi, Gerald Adolph, J. Neely | Source: strategy+business | Subject: Mergers & Acquisitions
Deniz Caglar, Jaya Pandrangi, and John Plansky
When you focus on priorities, costs are not problems. They are choices. The priorities most worthy of high levels of investment are those that align with the growth priorities of your business, helping to build the capabilities that distinguish your company and contribute substantially to its success.
Content: Quotation | Authors: Deniz Caglar, Jaya Pandrangi, John Plansky | Source: strategy+business | Subjects: Finance, Management
Ingvar Kamprad
Expensive solutions to any kind of problem are usually the work of mediocrity.
Content: Quotation | Author: Ingvar Kamprad | Source: strategy+business | Subject: Problems / Solutions
How Companies Can Respond to Online Complaints
Tone and context are crucial to effective damage control; the thing to avoid is a heavy impersonal hand.
Content: Article | Source: strategy+business | Subject: Customer Related
How to Make a Region Innovative
To foster economic growth, innovation clusters need to draw on the power of an interrelated “quad” of sectors: public, private, civil, and academic.
Content: Article | Author: Ernest J. Wilson III | Source: strategy+business | Subject: International
RULE: 4 Key Actions to Take to Boost Your Brand
Talent Is a Strategic Asset: A Virtual Roundtable
At Devon Energy, building the most critical capabilities requires a high-touch approach to human capital and the HR function.
Content: Case Study | Source: strategy+business | Subject: Human Resources | Company: Devon Energy
The Global Innovation 1000: Why Culture Is Key
Booz & Company’s annual study shows that spending more on R&D won’t drive results. The most crucial factors are strategic alignment and a culture that supports innovation.
Content: Article | Authors: Barry Jaruzelski, John Loehr, Richard Holman | Source: strategy+business | Subject: Innovation
A Better Way to Battle Malware
Emulating the methods used to transform production quality could clean up the Internet — and might even pay for itself.
Editor’s Note: this is really two articles in one, and it is for the second that I recommend it, namely a good overview of the history of the quality movement.
Content: Article | Authors: Eric Johnson, Tim Laseter | Source: strategy+business | Subject: IT / Technology / E-Business
Making Customer Segmentation Deliver
As the ability to gather sophisticated data grows, here’s a four-step process for making segmentation drive improved performance.
Content: Article | Author: Corey Yulinsky | Source: strategy+business | Subjects: Management, Marketing / Sales
Linda Rottenberg
Social entrepreneurs are problem solvers, not idealists. We’re driven by innovation, not by charity. And we don’t believe in handouts. We use entrepreneurial strategies to achieve social change.
Content: Quotation | Author: Linda Rottenberg | Source: strategy+business | Subjects: Entrepreneurship, Social Responsibility (ESG)
Four Traits of Collaborative Leaders
Zachary Tumin and William Bratton, coauthors of Collaborate or Perish! Reaching across Boundaries in a Networked World, introduce an excerpt about how managers can become collaboration catalysts from The Collaboration Imperative: Executive Strategies for Unlocking Your Organization’s True Potential, by Ron Ricci and Carl Wiese.
Content: Article | Source: strategy+business | Subjects: Leadership, Management, Organizational Behavior
Blank Checks: Unleashing the Potential of People and Businesses
How an unusual management technique inspires business teams to envision — and achieve — breakthrough results.
Content: Case Study | Authors: Mohanbir Sawhney, Sanjay Khosla | Source: strategy+business | Subject: Strategy | Company: Kraft Foods Inc.
