The Far Reach of Supportive Senior Managers
Leaders at the top have more impact on employee morale and retention than direct bosses do.
Content: Article | Source: strategy+business | Subjects: Leadership, Organizational Behavior
Exploring the Supply Side of Fake Goods
How companies can battle five types of counterfeiters.
Content: Article | Source: strategy+business | Subject: Legal
The Offline Executive
A manager’s effectiveness depends not only on using e-mail and other electronic communication, but also on learning to shut it down.
Content: Article | Authors: Henry Mintzberg, Peter Todd | Source: strategy+business | Subjects: Personal Development, Productivity / Work Tips
The Weakness of Positive Thinking
When an upbeat management style becomes excessive, it wards off reality and asks for trouble.
Content: Article | Source: strategy+business | Subjects: Leadership, Organizational Behavior
Top Innovation Goals and Attributes by Strategy
Mad about Leadership
James O’Toole, author of more than a dozen leadership and management books, and coeditor of Good Business: Exercising Effective and Ethical Leadership, introduces an excerpt from The End of Leadership, by Barbara Kellerman, that takes the leadership industry to task.
Content: Article | Authors: Barbara Kellerman, James O’Toole | Source: strategy+business | Subject: Leadership
The Case for the Brand Ideal
Behind many a successful product, there’s a sharply focused intention to improve lives.
Content: Case Study | Author: Jim Stengel | Source: strategy+business | Subject: Marketing / Sales | Industry: Consumer Products | Company: Procter & Gamble (P&G)
Barry Jaruzelski, John Loehr, and Richard Holman
Culture matters, enormously. Studies have shown again and again that there may be no more critical source of business success or failure than a company’s culture — it trumps strategy and leadership. That isn’t to say that strategy doesn’t matter, but rather that the particular strategy a company employs will succeed only if it is supported by the appropriate cultural attributes.
Content: Quotation | Authors: Barry Jaruzelski, John Loehr, Richard Holman | Source: strategy+business | Subjects: Culture, Strategy
Managing in a Multipolar World
Emerging markets are shifting the balance of economic power, and for multinationals, a “business as usual” approach will no longer suffice.
Content: Article | Authors: Ariel Fleichman, Ashok Divakaran, Paolo Pigorini | Source: strategy+business | Subject: International
Meg Wheatley
In most companies, we do not have (and I believe won’t have for the foreseeable future) the money to fund the work that we have to do. Leaders have two choices. One, they can tap the invisible resource of people who become self-motivated when invited to engage together. This approach has well-documented results in higher productivity, innovation, and motivation, but it requires a shift from … [ Read more ]
Content: Quotation | Author: Meg Wheatley | Source: strategy+business | Subjects: Leadership, Management
Meg Wheatley
I have a lot of sympathy for leaders who think that it’s their job to keep things in control, but when they use fear as a motivator, they shut down people’s brains and, as leaders, create the conditions for everyone to fail.
Content: Quotation | Author: Meg Wheatley | Source: strategy+business | Subjects: Leadership, Management
Corey Yulinsky
When employees ask, “What do you want me to do differently and why?” and “What’s in it for me?” leaders who respond with a clear message will dramatically enhance progress.
Content: Quotation | Author: Corey Yulinsky | Source: strategy+business | Subject: Change Management
The Steve Jobs Way
Leaders can learn a lot from the late Apple CEO, but not all of it should be emulated.
Content: Article | Author: Jon R. Katzenbach | Source: strategy+business | Subjects: Leadership, People
Stephen Covey
The test of understanding is not when you tell others, “I understand you”; rather, it’s when they tell you, “I feel understood.” But we will seldom reach understanding without first listening.
Content: Quotation | Author: Stephen R. Covey | Source: strategy+business | Subjects: Communication, Organizational Behavior
Stephen Covey
The essence of leadership is to get results in a way that inspires trust. Although there are many behaviors that create trust, none offers greater leverage than listening. Yet, remarkably, it remains something many managers fail to do well.
Content: Quotation | Author: Stephen R. Covey | Source: strategy+business | Subjects: Leadership, Management, Organizational Behavior, Trust
Malware Stats
The Thought Leader Interview: Sylvia Nasar
The renowned author discusses how the great economists uncovered the basic truth about progress, prosperity, and productivity, and the reasons you should be careful which ideas you listen to.
Content: Article | Authors: Rob Norton, Sylvia Nasar | Source: strategy+business | Subjects: Economics, History
Henry Mintzberg and Peter Todd
Managing is not a science; it is a subtle and nuanced practice, learned mostly on the job, through paying close attention to gestures and tone of voice. This “soft information” is an integral part of managing, and is gathered by talking and listening in meetings, during chance encounters, or on the phone. Using only words ― sending a text message or an e-mail ― takes … [ Read more ]
Content: Quotation | Authors: Henry Mintzberg, Peter Todd | Source: strategy+business | Subject: Management
Henry Mintzberg and Peter Todd
Managers who are in touch only through their keyboard are out of touch with the vast world beyond it. They risk substituting breadth for depth. Recent research shows that we may have more connections today, but fewer relationships. Facebook and LinkedIn can complement but not replace the personal interactions at the heart of managing effectively. Managers who believe that they can learn about their department … [ Read more ]
Content: Quotation | Authors: Henry Mintzberg, Peter Todd | Source: strategy+business | Subjects: Communication, Management, Organizational Behavior
How to Be a Truly Global Company
Many multinational business models are no longer relevant. Skillful companies can integrate three strategies — customization, competencies, and arbitrage — into a better form of organization.
Content: Article | Authors: C.K. Prahalad, Hrishi Bhattacharyya | Source: strategy+business | Subjects: International, Strategy
