1299 Posts found for Source: strategy+business

Metrics that convey the effectiveness of an innovative new product can affect that product’s success. For example, the concept of horsepower was invented to measure the power of the steam engine. More recently, metrics have been invented for “clock speed” of microprocessors and “gallons per 100 miles” for fuel efficiency. Using innovative metrics can make it easier for marketers to appeal to potential customers by … [ Read more ]

Content: Article | Author: Michael Schrage | Source: strategy+business | Subject: Innovation

A social business is a profit-making company driven by a larger mission. It carries the energy and entrepreneurship of the private sector, raises capital through the market economy, and deals with products, services, customers, markets, expenses, and revenues – but with the profit-maximization principle replaced by the social-benefit principle.

Content: Quotation | Author: Muhammad Yunus | Source: strategy+business | Subject: Social Responsibility (ESG)

It has been clear since the days of Adolf Berle and Gardiner Means – who published their breakthrough book, The Modern Corporation and Private Property, in 1932 – that business ownership is often separated from its most vital element, control. These [for-benefit business] designs go further by concentrating control in a deliberately chosen group, selected as stewards of the firm’s living mission. Ownership shares can … [ Read more ]

Content: Quotation | Author: Marjorie Kelly | Source: strategy+business | Subjects: Corporate Governance, Miscellaneous

Content: Related Content | Source: strategy+business

What The Lucifer Effect, Philip Zimbardo’s landmark book on a prison experiment at Stanford University, tells us about the dangers of corporate conformity.

Content: Article | Author: James O’Toole | Source: strategy+business | Subject: Organizational Behavior

In a world that requires business leaders to address the concerns of all their stakeholders, we must reshape management education to be both practical and aspirational.

Content: Article | Author: Mary C. Gentile | Source: strategy+business | Subject: MBA Related

The legendary advertising innovator David Ogilvy created an enduring organization using culture, integrity, and charm.

Content: Article | Author: Kenneth Roman | Source: strategy+business | Subjects: History, People

If you hire people who are smaller than you are, we shall become a company of dwarfs. If you hire people who are bigger than you are, we shall become a company of giants.

Content: Quotation | Author: David Ogilvy | Source: strategy+business | Subjects: Human Resources, Management

The practice of assigning letter grades to jobs has had perverse consequences. Aligning jobs with accountability is a much better idea.

Content: Article | Author: Brian Dive | Source: strategy+business | Subjects: Management, Organizational Behavior

Accountability entails being answerable to another person for a product, process, or result that is measurable in terms of quantity, quality, and time. When reviewing an employee’s role in an accountable system, three key questions should be asked: First, why does the job exist? Does it ultimately add value for the customers? (By “customers” we mean anyone who benefits from the organization’s work or products, … [ Read more ]

Content: Quotation | Author: Brian Dive | Source: strategy+business | Subjects: Accountability, Organizational Behavior

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In recovering from a crisis, ethical business practice and high performance aren’t opposed.

Content: Article | Author: Art Kleiner | Source: strategy+business | Subject: Ethics

“Putting people first” can be more than a slogan.

Content: Article | Author: Edward E. Lawler III | Source: strategy+business | Subjects: Human Resources, Management

In many service industries, customer experience is emerging as a valuable way for companies to differentiate themselves from the competition and to in­crease market share. Most companies understand this, but many are unable to improve interactions with customers enough to make a difference. Why?

Content: Article | Authors: Ashish Jain, Madhu Mukerji-Miller, Timothy Hoying | Source: strategy+business | Subject: Customer Related

New books and revisited history illuminate the irrelevance of today’s MBA — and ways to make it compelling again.

Content: Article | Author: Andrea Gabor | Source: strategy+business | Subject: MBA Related

The seer of “semiglobalization” argues for appreciating regional distinctions.

Content: Thought Leader | Authors: Art Kleiner, Pankaj Ghemawat | Source: strategy+business | Subjects: International, People

To consistently turn out profitable new offerings, companies must integrate three distinct innovation portfolios.

Content: Article | Authors: Ron Kerber, Tim Laseter | Source: strategy+business | Subject: Innovation

Procurement lies at the heart of a successful green strategy.

Content: Article | Authors: Martha Turner, Pat Houston | Source: strategy+business | Subjects: Operations, Social Responsibility (ESG)

[Philip Zimbardo’s] observations belie the standard explanation offered by business leaders when people in their organizations are caught misbehaving: Hey, there are a few bad apples in any barrel. Zimbardo argues that, in fact, ethical problems in organizations originate with the “barrel makers” — the leaders who, wittingly or not, create and maintain the systems within which participants are encouraged to do wrong. Hence, instead … [ Read more ]

Content: Quotation | Author: James O’Toole | Source: strategy+business | Subjects: Ethics, Organizational Behavior

A new form of global organization grounded in “gateway” countries can allow a company to operate profitably around the world.

Content: Article | Authors: C.K. Prahalad, Hrishi Bhattacharyya | Source: strategy+business | Subjects: International, Organizational Behavior