Bridging the Marketing-Sales Chasm

A common, fundamental disconnect between getting the message out and closing the deal can lead to lost sales opportunities. But it doesn’t have to.

The Productivity Promisers

Plenty of motivational coaches pledge to boost your efficiency. These are the few who really deliver.

Howard Gardner Does Good Work

The originator of multiple intelligence theory prescribes a code of ethics for business.

Phil Rosenzweig

The test of a good story isn’t its respon­sibility to the facts as much as its ability to provide a satisfying explanation of events.

Jeffrey Liker

A consistent leadership philosophy is the hardest thing to ensure in companies that turn over as frequently as Western companies do and that have such a short-term orientation toward their returns.

Jeffrey Liker

When a learning organization takes a leap forward — for example, when it makes a breakthrough internally or with a new product — its people then slow down to see what they can gain in understanding from what they’ve just done. The only companies that are going to be able to learn in that way are those with an organizational structure that stresses a continuity … [ Read more ]

Jeffrey Liker

In Toyota’s view, you don’t have a problem without a standard. Someone might tell his or her boss, “We’re not meeting our delivery date” or “Our meetings are not happening on time.” And the boss would say, “What is the standard? What would be acceptable lateness?” or “Why is lateness a problem? What is the result of lateness?” As long as the standards are clear, … [ Read more ]

Edward E. Lawler III

Most companies are operated in ways that downplay the importance of people. They have bureaucratic structures that optimize the value of financial capital, machinery, equipment, and natural resources, at the expense of talent development and the opportunity for people to use their skills. Work processes are designed with simplified, standardized jobs, and individuals are controlled through well-defined hierarchical reporting relationships, highly monitored bud­gets, and close … [ Read more ]

Pankaj Ghemawat

I think be­lieving the world is flat leads to one-size-fits-all strategies. This may be one reason that so many firms are disappointed with the performance of their overseas operations. If you’re looking for guidance on questions like where to compete, the “world is flat” thesis has only one message: “The market is almost infinite.” There’s no sense of place, no notion of distance to help … [ Read more ]

Nondestructive Creation

Nobel laureate Edmund Phelps says that Joseph Schumpeter was wrong: Entrepreneurship can generate stable growth.

Ambassador for the Asian Century

Singaporean diplomat Kishore Mahbubani says the West should lose its arrogance and the East should step up to global leadership.

Denise Caruso

Cost-benefit analysis can be an effective tool to analyze simple, one-dimensional problems, such as whether to install dividers on dangerous stretches of highway, where relatively unambiguous data is in abundant supply and there is little controversy. It also is a good way to elucidate the trade-offs for a given policy or regulation, or to produce a summary statistic about its economic efficiency.

But the cost-benefit method … [ Read more ]

Nell Minow

You can’t do better than what Warren Buffett said to the people at Salomon Brothers many years ago: “If you lose money for us, we will be forgiving. If you lose reputation for us, we will be ruthless.” You make the situation clear by stating your intentions and you back them up in the design of your compensation program. If there’s any suggestion of bad … [ Read more ]

Matt Mason

From the author’s point of view, the threat really isn’t piracy; it’s obscurity.

Matt Mason

The average person in the U.S., even if he or she doesn’t illegally download music or movies, violates copyright laws so many times a day, according to John Tehranian, a law professor at the University of Utah, that if he or she were sued for just one day’s worth of violations, the damages would amount to about $12.45 million. It involves everything from forwarding an … [ Read more ]

Best Business Books 2007: Biography

strategy+business reviews the best business biography books of 2007

Best Business Books 2007: Behavioral Theory

strategy+business reviews the best behavioral theory books of 2007.

Best Business Books 2007: Capitalism

strategy+business reviews the best books on capitalism from 2007

The Thought Leader Interview: Bill George

There’s no single path to authentic leadership, says the former Medtronic chief executive. We must all discover our own.

Howard Rheingold

Reputation…lubricates reciprocity, and reciprocity, say evolutionary psychologists, is how humans manage to mesh self-interest and the public good, identity and community.