Eric Hoffer
An autonomous existence is heavily burdened and beset with fears, and can be endured only when bolstered by confidence and self-esteem. The individual’s most vital need is to prove his worth, and this usually means an insatiable hunger for action.
Content: Quotation | Author: Eric Hoffer | Source: strategy+business | Subjects: Human Resources, Management, Organizational Behavior
Eric Hoffer
Where self-advancement cannot, or is not allowed to, serve as a driving force, other sources of enthusiasm have to be found if momentous changes, such as the awakening and renovation of a stagnant society or radical reforms in the character and pattern of life of a community, are to be realized and perpetuated.
Content: Quotation | Author: Eric Hoffer | Source: strategy+business | Subjects: Change Management, Human Resources, Motivation, Organizational Behavior
Eric Hoffer
Self-doubt is at the core of our being. We need people who by their attitude and words will convince us that we are not as bad as we think we are. Hence the vital role of judicious praise.
Content: Quotation | Author: Eric Hoffer | Source: strategy+business | Subjects: Leadership, Management, Organizational Behavior
Eric Hoffer
It is better to be bossed by men of little faith, who set their hearts on toys, than by men animated by lofty ideals who are ready to sacrifice themselves and others for a cause.
Content: Quotation | Author: Eric Hoffer | Source: strategy+business | Subjects: Leadership, Organizational Behavior
How Noisy Is Your Company?
In Noise, a professorial supergroup explains the causes and consequences of the inherent variability in professional judgment.
Content: Article | Author: Theodore Kinni | Source: strategy+business | Subjects: Decision Making, Organizational Behavior
Jeremy Darroch
Every business takes from the environment. We get access to resources, roads, infrastructure, and education. So it’s only right that we have a mind-set that we give back, we replenish as well as consume. And we use our voice to try to make a difference.
Content: Quotation | Author: Jeremy Darroch | Source: strategy+business | Subjects: Capitalism, Economics, Social Responsibility (ESG)
Customer Service is Not Customer Experience (and Vice Versa)
Think holistically about how people are interacting with your brand — and invest accordingly.
Content: Article | Authors: Patricia O’Connell, Thomas A. Stewart | Source: strategy+business | Subject: Customer Related
Sally Helgesen, Tomas Chamorro-Premuzic
Business scholar Tomas Chamorro-Premuzic demonstrates, women’s confidence almost always aligns with their level of competence — or falls below it — which is not usually the case with men, especially at leadership levels. This is true primarily because the number of overconfident men tends to be relatively high. And overconfidence, and the assertiveness it engenders, can be extremely helpful to someone pursuing a senior position, … [ Read more ]
Content: Quotation | Authors: Sally Helgesen, Tomas Chamorro-Premuzic | Source: strategy+business | Subjects: Corporate Governance, Diversity, Human Resources, Organizational Behavior, Women in Business
Do you manage up or down?
It’s not easy to spot those who spend all their energy looking up, so organizations need systems to root them out.
Content: Article | Author: Adam Bryant | Source: strategy+business | Subjects: Human Resources, Management, Organizational Behavior
How to be a great sponsor
When you’re asked to help young, underrepresented talent succeed, here’s what you’ll need to know to do the job right.
Content: Article | Author: Wanda T. Wallace | Source: strategy+business | Subjects: Human Resources, Management, Organizational Behavior, Training & Development
How board directors can advance racial justice
Three commitments to help companies promote diversity, equity, and inclusion — and resist the status quo.
Content: Article | Authors: John W. Rogers Jr., Stephanie J. Creary | Source: strategy+business | Subjects: Corporate Governance, Diversity, Human Resources
Darren Lee, Mike Pino, Ann Johnston
Many conventional teams are inductive, starting with a theory and looking for data that applies; others are deductive, trying to form hypotheses only after all known data is gathered and analyzed. Abductive reasoning, by contrast, is an iterative process. You start with the data you have and test it, drawing a preliminary hypothesis and continuing to adjust the concept over time. The types of problems … [ Read more ]
Content: Quotation | Authors: Ann Johnston, Darren Lee, Mike Pino | Source: strategy+business | Subjects: Decision Making, Management, Organizational Behavior, Teamwork
Darren Lee, Mike Pino, Ann Johnston
Although an initiative should not rely solely on extrinsic motivation, that is, rewards and penalties (because they shift people’s motivation to the transactional side and thus diminish genuine interest in learning), keeping score can be useful in fostering spaced repetition. It represents a more “gamified” approach to daily life. Employees might thus earn points for making progress in gaining skills, perhaps redeemable as merchandise.
Content: Quotation | Authors: Ann Johnston, Darren Lee, Mike Pino | Source: strategy+business | Subjects: Human Resources, Motivation, Training & Development
Darren Lee, Mike Pino, Ann Johnston
Many corporate learning and training efforts fall short because they stop at delivering knowledge — giving employees new information about digital trends and tools, for example, but no opportunities for using them. For example, a conventional course covering blockchain might require an essay or test that demonstrates that the student knows how a digital ledger works, why it requires a great deal of energy, and … [ Read more ]
Content: Quotation | Authors: Ann Johnston, Darren Lee, Mike Pino | Source: strategy+business | Subjects: Human Resources, Training & Development
Darren Lee, Mike Pino, Ann Johnston
The usual type of event-based learning, in which people are sent away to learn in training events, workshops, classes, or even hackathons, is so separated from the rest of their lives that it’s very difficult to carry the insights and skills from the sessions back into daily work. If the new skills are not practiced, they are lost.
A more effective model is continual learning: learning … [ Read more ]
Content: Quotation | Authors: Ann Johnston, Darren Lee, Mike Pino | Source: strategy+business | Subjects: Human Resources, Training & Development
Why Employee Surveys, Like Political Polls, Are Misleading
It’s time to stop relying on old ways of gauging how people feel.
Content: Article | Author: Jason Korman | Source: strategy+business | Subjects: Human Resources, Organizational Behavior
Why Leaders Need to Broaden Their World View
Bias can marginalize employees and lessen their contributions. Leaders need to take corrective action to get the best out of their teams.
Content: Article | Author: Wanda T. Wallace | Source: strategy+business | Subjects: Leadership, Management, Organizational Behavior
The Power of Feelings at Work
By aligning the pursuit of business objectives with the meeting of human needs, companies can tap into powerful emotional forces in their current cultural situations.
Content: Article | Authors: Carolyn Black, Chad Gomes, Jon R. Katzenbach | Source: strategy+business | Subject: Organizational Behavior
How Companies Can Transform Information Into Insight
Focus on six organizational elements to build a world-class data and insights capability in the post–COVID-19 world.
Content: Article | Authors: Amy Peirce, Anil Khurana, Roger Wery | Source: strategy+business | Subject: IT / Technology / E-Business
Gary Hamel
We must find a way to reap the blessings of bureaucracy — precision, consistency, and predictability — while at the same time killing it.
Content: Quotation | Author: Gary Hamel | Source: strategy+business | Subjects: Bureaucracy, Organizational Behavior
