Holding onto a customer has never been harder — or more important. Proprietary Gallup research shows that the key to wooing customers isn’t price or even product. It’s emotion. Here’s how to win over fickle customers and make them love you for life.
Editor’s Note: discusses the Gallup CE11 (Customer Engagement) tool.
Content: Article
Author: Alec Applebaum
Source: Gallup Management Journal
Subjects: Customer Related, Marketing / Sales
Author: Alec Applebaum
Source: Gallup Management Journal
Subjects: Customer Related, Marketing / Sales
There Are No Comments
Click to Add the First »
Click to Add the First »