Why Motivating Others Starts with Using the Right Language [Archive.org URL]

Humans are incredibly good at making quick interpretations of visual scenes. We then decide what to do. This provides an evolutionary advantage. It works extremely well at an individual level and has kept the species alive.

When we interact as a group, however, this skill limits our effectiveness. We argue about what to do without being curious about the different interpretations we may have of reality. Worse, we actually see different things, each of us thinking we see the whole picture.

The leader’s job then is to first make visible to the entire group what everyone thinks to be reality—what they see—and make all perspectives equally valuable.

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