Awake at the Switch [Archive.org URL] Aug 29, 2003 / Comment / 112 views / / Favorite 0Three simple principles can keep customers from becoming disloyal. Content: Article Author: John Sviokla Source: Context Magazine Subject: Customer RelatedLike this content? Why not share it?Post navigation← Previous postRethinking Strategy in a Networked World (or Why Michael Porter is Wrong about the Internet)Next post →Blocks to Customer FocusMore Related PostsHow Do We Excuse Our Bad Behaviour?How to Use the Value Proposition Canvas to Attract More CustomersMichael HarrisJoanna WiebeJoanna Wiebe There Are No CommentsClick to Add the First »Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment *Name * Email * Website Receive a monthly newsletter of new content added (no spam)Δ This site uses Akismet to reduce spam. Learn how your comment data is processed.