Bruce A. Pasternack

We’ve heard that old refrain before: Our schools would be better if only we had better teachers, and government would be better if only there were more competent civil servants. In fact, such conventional wisdom is more often than not a rationalization for poor leadership. Because the top 10 percent of any group is a finite number, it is incumbent on leaders to create conditions that produce extraordinary results from ordinary people. From that perspective, a company that creates talent and uses it well is better led than one that expends all its energy on the futile task of hiring only great people.

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