Many IT organizations are so busy fixing today’s issues that they have no time to build the capabilities needed for tomorrow—a critical shortcoming when adding value is the goal. To plan actively for the future, IT has to close the gap between the need and ability to deliver.
Authors: Eric Stettler, Kevin Cheung, Rajeev Duggirala, Surendra Agrawal
Source: A.T. Kearney
Subject: IT / Technology / E-Business